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Great support service- attend to our needs really quickly. Looking forward to using the ap.
This app messed up our store twice. There are a lot of options but each option we wanted to add caused problems. This app asks for extensive help from the developer and a lot of things went wrong in our case. It took a lot of emailing to get things sorted out. The installation took quite some time and some last minute stress the evening before Black Friday. After they installed this app, the featured image of our products was replaced by the second picture in our product pages which is the backside of our products. The support is quite okay though.
We're sorry your experience with our app was not up to the mark. We'll try harder to match your expectations.
I installed the app the day before Black Friday and needed help getting it configured properly with my theme. Shame on me for waiting until the very last minute to set up this app, but the Secomapp support team was AMAZING and got me all set up in a timely and friendly fashion. Fantastic service, great app!
Good day Ross Street Roasting Co.,
You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our support!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Ellie
Free Gifts - Customer Support Team.
It was the best experience working with support mina she went out of the box to help us out
I was attended by Mina, and she made everything very easy for me .
I have been trying many free gift apps and it has been horrible , until I found Mina in this app BOGOS.
100% recommended, they have taken a weight off my shoulders.
Easy to setup and superb customer support. Anne is very helpful and responded quickly. Highly recommended!
Good day Poop Like a Champion®,
You made our day with your trust in Free Gifts app and your awesome review! Anne would be really happy to know that you are satisfied with our support!
If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
The platform can be a little bit buggy, however, the customer service is amazing and help you fix things instantly! Can't fault the customer service - Brian & Robert have been great.
Hi Evidence Skincare,
Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Sam
Free Gifts - Customer Support Team.
I used this app for Buy 1 Get 1 offer. This app supports every mechanism that we need for offers. The support team is great and assisted me throughout the setup. I highly recommend this app for its advanced features and support team.
Hi Annapurneshwari Chutneys and Savouries,
How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.
May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Alex
Free Gifts - Customer Support Team.
Only used it for a short period, but looks like a very good app, works as it should. Looking forward to adding more promotions to the site using the app. Great Customer Support from Louis!
Mina and Brian have been extremely kind and attentive. Great user experience, simple to use, and great support from the team!