BOGOS.io Free Gift Buy X Get Y
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Great support. Setting up was easy. No bugs so far, we just set it up in a matter of minutes and lets see how it goes from here. UPDATE after 2 weeks: After using the APP for 2 weeks, we encountered the first serious bug, people were able to add the gifts to their cart without reaching any treshhold. After looking at negative reviews, I see the problem is fairly common. However, after reporting the BUG, they supposedly fixed it, but after checking it was not fixed. Then again I reported it, then again after 24hours I get notified that its fixed.... but again... just to find out, that its still not fixed. either they do not even check after they "fix" things.... or they dont know how to fix it. This is getting ridiculous. At this point, we lost trust in their devs and will most definitely move away to a different app.
Thank you very much 4Endurance Italia,
We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the next days :D
Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.
Enjoy your wonderful day!
Dave
Free Gifts - Customer Service Team
The custom installation included with purchase was completed quickly with our theme, and the customer service is phenomenal!
So far so good. Support installed the code within 24 hours as promised. There are options to offer multiple promotion types and are easy to set up. It is a bit pricey but I plan on making it worth the investment
Fantastic app, support was superb!
Bon support client, Brian et David sont à rapides et à l'écoute pour résoudre tous les problèmes d'installation ou de personnalisation
Bonjour Serinita Schweiz,
Merci d'avoir pris le temps de laisser un commentaire aussi pensif ! Nous continuerons sans aucun doute à améliorer les fonctionnalités et l'expérience de nos clients fidèles. Nous sommes vraiment heureux d'être de service et vraiment reconnaissants de votre avis!
Si vous avez besoin d'aide supplémentaire, veuillez nous contacter par chat en direct ou par e-mail à support@secomapp.com. Nous sommes toujours prêts à aider. Notre objectif principal est de vous offrir le meilleur service possible!
Meilleures salutations!
Hannah
Free Gifts - Équipe d'assistance à la clientèle
They are great! Highly recommended and customer support is very efficient. We asked for help and a customization and it was solved fast.
Hello Olmox,
Thank you very much for your kind words about our assistance.
Your encouraging remarks have boosted our confidence, and we will put them to good use in improving our services!
If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
We are excited to assist you once more!,
Hannah
Free Gifts - Customer Support Team
Their customer service is amazing...super speedy responses and very helpful. App is easy to use and works like a charm! :)
Thank you so much, Jenette All Natural Skin Care!
That review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D
If you require assistance, please contact us via Live Chat or email at support@secomapp.com.
Have a wonderful day!
Hannah
Free Gifts - Customer Support Team
THE BEST APP FOR FREE GIFTS!! Great customer service, they install everything you need and modify the code for you in just a few hours, they help you with everything. The gifts appear in the cart and you select the items and rules. Works perfectly!
This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.
Louis one of the team members was excellent to work with provided excellent support fast and responsive thanks again.