BOGOS.io Free Gift Buy X Get Y
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The support team are really helpful (Robert, Trixie and Brian) and do go above and beyond to resolve any problems. They work quickly and have ensured we are able to use their app despite having a custom pricing app also on our site.
Good day Lily & Loaf,
We are all so proud that our app and support team can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Martin
Free Gifts - Customer Support Team.
Very helpful and responsive of their technical support to check the issues of our store. Got settled very fast and it's a good app to use. Highly recommended :) Thanks Trix and Ellie for your help!
Hi ALLYOUNG INTERNATIONAL (MALAYSIA) SDN BHD,
Thank you so much for your awesome review! Trix and Ellie would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!
Best regards,
Rio
Free Gifts - Customer Support Team.
They were very quick and helpful with install as well as easy to use once installed! Great customer service.
Exactly what I was looking for - simple to implement and very effective! A++ Support from Anne and the entire team.
I have been using BOGO Free gifts for years now and recently updated to their new updated version of the app... all i can say is I WISH other apps had the same support level that this app has. They honestly have faster support than Shopify Plus 24 hour support... they reply fast and dont waste your time! Great app!
Thank you for leaving us such a wonderful reviews! Customers' satisfaction is always our first priority and your review reaffirm the hard work we put in everyday. I have forwarded your message to Louis and he is really grateful to read your review.
Great app for exactly what we needed and the support is brilliant - Anne was so helpful!
Good day, DR.VEGAN
Thank you very much for your insightful response! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers.
If you want more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to give you the finest service possible!
Best wishes,
Sarah,
Free Gifts - Customer Service Team
Really great customer support :)
Doesn't get any easier than this! Perfection from the very first time. And they were available to help with the install. Got the app up and running right away! Love this team. Customer service is top notch. Will use more apps from Secomapp!
Been using this app for years and it provides so much flexibility and value. The support team are also very fast to respond. Continue to use across multiple stores. Thank you.
Good day to you Easy Whim,
It's so great to hear that we can be with you in multiple stores! You wonderful feedback motivates us to work harder on improving our app and our support team. We are all happy to support and accompany you in your business.
If you need further assistance, please contact us via our live chat or email us at support@secomapp.com. There's nothing more important to us than your satisfaction and success!
Best regards,
Martin
Free Gifts - Customer Support Team.
very helpful staff and prompt reply during working hours. The product works according to what i needed for my free gift promotions.
Hi Cloud Beverage,
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Sam
Free Gifts - Customer Support Team.