Frequently Bought Together
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Works ok but the Discount for the entire order doesn't work so it kind of defeats the purpose of the app in the first place.
Also, text that you are able to edit in the widget doesn't show up.
And there's no Live chat support which is a big minus for us.
Hello CompassNature Team,
We are sorry to hear that you are not happy with our Frequently Bought Together app.
Please, let me say that we have reached out directly to you to rectify any issues and to provide you with clarification and assistance with the app configuration.
Looking at your current configuration, we can see that you have the app disabled on most of your products and for the product where the app is displayed, the discount is being applied as expected (https://sendspark.com/share/6d3kdxah8mxlazvajltyi9wq120g3q4q).
We are available on chat and email and we even helped you with your previous requests on both, via email and chat. The only instance you may not get someone via chat is if available agents are busy, otherwise, we can be reached via email and we do respond with urgency.
We can also arrange a phone call if you prefer to speak on the phone, just let us know whichever you like and we will do our best to assist you.
Please feel free to respond to one of our emails anytime to further assist you with your concerns, making sure that you are happy with the app and that all your needs are addressed.
Yours sincerely,
Code Black Belt's Support Team
Perfect app, perfect support! Without a doubt, This is the best app to fill this role! Frequently bought together is a great addon to match customers with similar items
This app it's awesome, we have tested it during last month and we are so happy because we can offer a lot of items combos,
The apps works as described, they really thought of everything, even an easy way to exclude products (ie your Gift Card) from being recommended. Support is amazing! Had my questions answered and by widget tweaked within minutes. Couldn't be happier – so great to experience an app/developer that genuinely cares about their subscribers.
It's the BEST APP in the class. I have tested around with many similar apps, and Frequently Brought Together is the most customizable, easy to use, and feature-rich, not to mention their amazing support team in solving my "silly" questions. Highly recommended
Love the app and that the configured it to better match my store!! Looks great and I think it is going to be a great addition
Great customer service and very quick at answering any question. We were looking to increase the size of our product image. Juan took care of this right away. We are totally happy with the results. Have been using this app for a while now! Highly recommend this team.
Amazing app! It has been making me money since I started with Shopify, which is close to 2 years. What else can I say :-)
I love this app and their customer support is amazing! I needed a small adjustment to the widget placement done on my site and it was done within MINUTES! Very responsive company. I highly recommend!
High recommend. I used this app and it help me sell more product to a customer. No reason to not use this app