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Very helpful support from Danh, they implemented my request and ensured I was happy with the updates on a test theme before requested I made them live which I liked. Thank you :)
Thank you so much for this lovely review! We're really glad we could help implement exactly what you needed, and testing it out on a duplicate theme first gave you the confidence to go live. That extra step matters to us too; we always want you to feel completely sure before anything changes on your live store. We'll be sure to pass along your kind words to Danh and the team! 😊🌟
Super easy app to have everything in one place. Amazing service!
Thank you so much for your amazing support! Glad we're able to help you! 🚀
Exceptional service. Our business is working with the regulated products, which requires to track inventory by Batch numbers and Freshly Batch Inventory is the great app to do that. The initial setup was really quick and smooth. Additionally, the team there is great and helped me throughout the entire process. They even helped me to setup the packing slip which includes all the required information about the product. Excellent!
Thank you so much for the kind words and for sharing your experience! 😊 We're so happy to hear that Freshly Batch Inventory has been a great fit for your business especially when working with regulated products that require batch-level tracking. 🎯
Our team had a blast working with you on the setup, and we’re glad the packing slip customization hit the mark. We'll pass your beautiful feedback to the rest of the team!
Thanks again for trusting us with your business!
I had used this app for almost 2 years. Everything seems working fine until i noticed that i had product expired that i was not able to delete the batch. Contact the support and for over 1 week they tried to fix the issue but then i got no answer and start noticing that i had other product with same issue. I have installed the app and now the expiration still showing on my store. I have contact support, again, and i hope they got back to me to remove all the codes. Expensive app that didnt work for my store!
We sincerely apologize for the inconvenience and frustration you've experienced with our app. Our team had sent an access request to learn more about the issue and troubleshoot but it seems to still be in a pending state. It’s super important to us that we make things right for you. I’ll be keeping a close eye on your case and have reached out again.
Good customer service! Had an issue, reached out, and they got back to me almost immediatel,y and it was resolved.
Thank you so much for the kind words! 😊
We’re really glad we could jump in quickly and get things sorted for you. If you ever run into anything else or just have questions, we’re always here to help! ✨
— Team Freshly Inventory
This is a nice tool if you have products with an expiry date. The automatic emails when stuff expires come in handy!
Thanks for the kind words! Happy to hear the expiry reminders are helping. If you need any help with setup or adjustments with the product expiry dates, just let us know. We’re here for you! 🌟
Great Shopify app! Easy to install and use, and the service has been really good. Freshly app is a great solution for companies that work with expiry dates.
Thank you so much for your kind words! 🌟 Our team works hard to keep things simple and reliable, so it’s wonderful to know it’s helping your business. We truly appreciate your support! 💙
Love this app, very simple to use and a time savior, no need to control the expiration date and make the discount, this app do it for you. The support team is great, just keep up the good work.
Thank you so much for your kind words! We're so glad that our app is making things easier for you and saving you time. Our team is always here to help, and we truly appreciate your support.❤️🎉
Though my issue was really bad but with great customer service, attentive and fast response also very nice staff, everything was solved!
Thanks for leaving us a great review and for working with our team to resolve the issue. ✨
Customer service has been very responsive in my experience. We have been using the app for almost two years.
We're so grateful that you've been with us for 2 years! 🎉 Thanks for supporting our app and for your review!
