Değerlendirmeler (39)
Hassaslaştır
-
Puana göre
I've been using Freshly on a store with specific inventory tracking needs as part of a strict food safety program. It's worked wonderfully the whole time and there are surprisingly very few other options for this app/service. Additionally, some of the other options are way overpriced.
Recently, a new Shopify feature allowed me to remove a complicated system I had in place for specific warehouse fulfillment/inventory based on shipping location of the order, and the new strategy caused a communication error between Shopify and Freshly data.
The support team at Freshly was quick to respond to my request and helped me implement a system that meets all my needs perfectly.
I appreciate the product and the service and strongly recommend Freshly to those looking for managing inventory and lot/batch data easily. I also recommend that anyone who uses Freshly get comfortable importing and export batch data.
Thank you Cherry and the rest of the support team that helped!
Responsive Support. The app didn't work the way we needed it to initialy, but in about a week the support team for freshly had it working for us.
Helpful service, great product!
Though my issue was really bad but with great customer service, attentive and fast response also very nice staff, everything was solved!
Thanks for leaving us a great review and for working with our team to resolve the issue. ✨
I had used this app for almost 2 years. Everything seems working fine until i noticed that i had product expired that i was not able to delete the batch. Contact the support and for over 1 week they tried to fix the issue but then i got no answer and start noticing that i had other product with same issue. I have installed the app and now the expiration still showing on my store. I have contact support, again, and i hope they got back to me to remove all the codes. Expensive app that didnt work for my store!
We sincerely apologize for the inconvenience and frustration you've experienced with our app. Our team had sent an access request to learn more about the issue and troubleshoot but it seems to still be in a pending state. It’s super important to us that we make things right for you. I’ll be keeping a close eye on your case and have reached out again.
Really quick and responsive customer service and really good product. It's a good fit for our food manufacturing business.
Thanks for taking the time to write us a review! ✨
Great support for every request! 5 stars deserved!
Thanks so much for your review! We'll be sure to pass on your message to our support team. 😊
The outstanding support and professionalism of the support team truly impressed me. They were highly efficient, fast, and ready to provide solutions.
Customer service has been very responsive in my experience. We have been using the app for almost two years.
We're so grateful that you've been with us for 2 years! 🎉 Thanks for supporting our app and for your review!
Best inventory management application to start. Very well integrated with Shopify with a good support team to help you out with all necessary setup.
I am looking forward to subscribing annual package.
- Kiran Ghuge, Multimedia Head, Glowderma Lab
Thanks so much for your review Kiran! 😊 We'll let you know when we have our annual subscription available. Please let us know if we can help out further!