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In theory, does what it says. Practically, not really, price changes randomly for products, no sales tag so no clue what discount was applied, also expired items go out automatically, but i still want to sell them and no option to continue selling the item. Wrote several messages to support, but it seems that they are too busy to reply to me.
Kind regards.
We appreciate you reaching out to us. According to our support records, we've replied to your inquiry once and followed up again, but it's possible they landed in your junk folder. We'd love to help fix the issues you've been experiencing, as all of the ones you've mentioned are features that can be modified in your settings. We will reach out to you again via email today!
Really quick and responsive customer service and really good product. It's a good fit for our food manufacturing business.
Thanks for taking the time to write us a review! ✨
The outstanding support and professionalism of the support team truly impressed me. They were highly efficient, fast, and ready to provide solutions.
Thank you for your fantastic feedback! We’re glad our support team could assist you! Thank you for your support; it means a lot to us! 🌟
Es ist ein sehr nützliches Programm, es hilft mir sehr bei meiner Arbeit. Was noch fehlt, ist eine mobile Applikation mit fehlerfreiem Betrieb.
Zuvor funktionierte die mobile App nicht richtig, aber auch das wurde behoben, und jetzt bin ich zu 100 % zufrieden damit.
Und der Kundenservice ist sehr professionell, schnell und hilfsbereit.
Thanks for your great review and feedback!
Since we're selling medical devices, we needed Batch tracking, and Freshly makes batch tracking easy, accurate and efficient. The app also enables showcasing expiration dates in product details page, promotions/ discounts on expiring batches and automatically hiding inventory that is close to expiry. Highly recommended.
Thank you for your thoughtful review. Wishing you and your store all the success in the new year! 🎉
Very responsive to questions! The app seems great so far -- this is what we are using for our lot-tracked inventory.
Thanks for your great review. ✨ We're glad to hear that you're enjoying Freshly so far!
I highly recommend Freshly. It is the best expiry date app around. And they constantly create new features. Their service is also outstanding!
Thank you so much for leaving us this amazing review 💖Glad to hear that you had a great experience. We're excited to continue launching new features. 🚀
The app is intuitive with smart, automated features. Definitely a must-have if you're selling products with batches and expiry dates. Inventory batch bulk updates are quick & easy with CSV uploads. Beyond that, the team have always been helpful and accommodating with feature tweaks.
Thanks so much for your review! 🌟 I'm glad that you find the bulk upload feature easy to use. Thanks for all your feedback to help us grow!
Quite easy to set up and add batches and expiry dates to stock. Really useful tool to assist with order fulfilment/stock rotation etc. Also the chat staff are really helpful with any queries.
Thanks for taking the time to write this review 🤩 Glad we could help! If you have any feedback for our team, please let us know at hello@getfreshly.io.
Freshly has been a godsend to our company. It allows us to track a lot of additional information related to our consumable products such as batch numbers, expiry dates, received dates, invoice numbers, barcodes and bin locations with ease. It even makes the return of product an ease. Their batch reporting is excellent should we ever have a recall and need to contact customers who received a recalled item. Best of all, it informs us before our batches expire that they are coming close to expiry which allows us to put them on sale before it's too late. Our batches are even removed from inventory automatically a specified number of days before they expire which reduces the risk of customers getting old product without any intervention on our end. It then emails us to let us know so that we can remove the physical inventory, As if that wasn't enough, they have the best packing slips I have ever seen. They contain every piece of information you could ever want and make it extrenmely easy to customize the packing slip to your specific needs. We set ours up to display batch, bin and qty information for each batch used to fill an order for each product on the order. This makes it extremely easy for our shipper and for our customer service team if an item is returned. All this information is also stored with the order in Shopify. What an amazing app that is only outdone by their customer service :) I highly recommend it to any merchant selling consumable products! Thanks Basil and Lichen for quickly adding the features that we needed to integrate Freshly seamlessly into our business processes :)
Thanks so much for your thoughtful and amazing review. 💕 It's a pleasure working with you!
- Lichen & Basil
This app works really well at keeping track of product dates. Tech support is really quick and very accommodating. If you are unsure of anything just ask and you'll be surprised with their response. If you track dates i would highly recommend using this app!
Thanks for sharing your kind review! ✨
Really useful app and great customer service. They were really willing to help and did so quickly. Couldn't recommend more!
Thank you so much! 🤗
Fantastic little app. Using it to track batch numbers and expiry dates on confectionary items. Extremely intuitive and simple to use, very reasonable pricing model and not bloated with unnecessary features. Developers were extremely responsive and helpful over live chat. The best app on our store.
Thanks for your amazing review. 😊 So happy to hear that Freshly is super intuitive and simple to use. 💚
Love the app so far - mostly does what we need from it and really happy that there is finally an app on Shopify which lets you track batch numbers and expiring dates of products easily.
Thank you so much for your 5-star review and the feedback you've provided so far. ✨ Please don't hesitate to reach out anytime. Our team is around if you need anything!