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Avoid this app. There are better POD companies out there. Quality, shipping time, support and every other thing is horrible.
I've been using two other services to get started with my Customer Dirt Track Racing Shirts and apparel. I stumbled on Fuel by accident and after getting a sample I made the switch. I've actually started making some money with the low prices. My first year with the other services I barely made $400. My first month with Fuel I've made over $1200. On top of the $$$$$, the print quality is better than the other services I used in the past. Brighter and more crisp prints. a little larger back print area and very quick responses. I am more than pleased and my customers are as well.
HIGHLY HIGHLY recommend!
****taking this all back. They were great for the first 30 day trial. after that a major drop off. They won't contact you back and will send out terrible product. They can't get an order out of the shop in under a month.
before you try them, check out the BBB and you'll learn everything you need to know. TONS of filed claims against them.
https://www.bbb.org/us/in/indianapolis/profile/custom-shirts/ooshirts-inc-0382-90017749
I REALLY LOVE THIS APP, VERY FAST SHIPPING. HOPE TO WORK WITH THEM IN LONG TERM :), They shipp the product really fast and customer support is also really very good
I have many orders which are almost 1 month but they still do not get them out. If not, it's still in pre-shipment status. I got a lot of negative review and refund to my customer as well because of the late shipment. I'm really really disappointed with their service.
Hope that they will be better in the future.
VERY VERY BAD, Too many orders have not been produced even though it has been more than 20 days......
Worst POD company ever. They will ruin your business. Don't fall for this trap.
They are actually ScalablePress (the worst POD company in existence). They just renamed themselves to FUEL since they have zero reputation and they are ashamed of their name "Scalablepress" and their old app had 1 star and was kicked out by the Shopify.
I really like the products,mockup generation and Quick customer support. Definitely recommended for POD.
I am using this app. It is user friendly and has good features. The back end support is great.......
Orders over last 2 months have taken 8+ days to ship with at least one order taking 17 days to ship from the payment date. Support is slow and not helpful. My last orders are now at 10+ days post payment and i am being told they are waiting on blanks! Do yourself a favor and go with someone else.
Hello Eric. Thanks for your honest feedback. We are getting more blanks to fulfill our orders. The blank shortage is industry-wide, but we are also taking steps to help improve the situation for all of our sellers. Keep your eyes open for an announcement in the near future.
- Lyman
The product quality problem could not be solved, and I received many complaints, 1* rating from customers.
I will update this review if they fix it.
We're sorry to hear this, ACME Shirt Store. We reached out to you directly to resolve this issue.