Fuel: Print on Demand , Počet recenzí: 276

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 70 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 4 % hodnocení s 3 hvězdami
  • 4 % hodnocení s 2 hvězdami
  • 18 % hodnocení s 1 hvězdami
Datum úprav: 1. prosinec 2022

Good. Phuong helped me to understand the real problem. Thanks Phuong. Thanks Fuel for responding quickly whenever I am in need.

Dru Apparels
Indie
Doba používání aplikace: 7 měsíci
Datum úprav: 6. březen 2023

All 5 Star Review are Fake from INDIA! Fuel is ooShirts with 1655 Complaints on Better Business Bureau this year. They are also Scalable Press and have been reported as a Scam multiple times on Trustpilot and Various other sites. DON'T BELIEVE ME LOOK IT UP!!! Also if you're looking for help with an order please expect copy/paste responses as thats all they do. I'm pretty sure its just one person using different names to copy/paste answers. Good Luck they're complete trash!

T-Shirt Inker Custom Ink Screen Printing and Visual Promotions
Spojené státy
Doba používání aplikace: Více než 3 roky
28. květen 2022

The customer support is very helpful and replies quickly. It has been a good experience till date and I haven't face any major issue

Tribe Wear
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Fuel POD odpověděl 9. červen 2022

Thanks for the love, Mohammed. We will have some exciting news about Fuel in the near future. Stay tuned!
- Lyman

Datum úprav: 23. květen 2022

Orders over last 2 months have taken 8+ days to ship with at least one order taking 17 days to ship from the payment date. Support is slow and not helpful. My last orders are now at 10+ days post payment and i am being told they are waiting on blanks! Do yourself a favor and go with someone else.

Mister Snarky's
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Fuel POD odpověděl 9. červen 2022

Hello Eric. Thanks for your honest feedback. We are getting more blanks to fulfill our orders. The blank shortage is industry-wide, but we are also taking steps to help improve the situation for all of our sellers. Keep your eyes open for an announcement in the near future.
- Lyman

17. květen 2022

A horror story... Just like some comment from this page... they always tell you that your orders are on the verge to be shipped... I wouldn't recommend this company to any serious and long term seller... Two weeks since order date. TWO WEEKS !!!!

customphonecasesstore
Srbsko
Doba používání aplikace: Více než 2 roky
Vývojář Fuel POD odpověděl 18. květen 2022

I'm sorry to hear you had a poor experience with us, customphonecasestore. We're working on improving our service. Please reach out to our customer service team and we will make it right. We hope to hear from you soon.
- Lyman

2. červen 2022

Update as of june 2022: FUEL POD used to be good, right now, they are atrocious. So many delays with shipping times. They'll give some updates about their shipping times being 3-5 biz days when they fully know its not true. So many other reviews of them being absolutely bad in recent months.

Iron Savage Apparel
Singapur
Doba používání aplikace: Více než 2 roky
Vývojář Fuel POD odpověděl 9. červen 2022

I appreciate your honest feedback and totally hear you. The production times increased to issues securing blanks from our suppliers. However, orders with more available stock are going out within or around our estimated production times. We are taking steps to improve our overall production times. Keep your eyes open for more information in the near future.
- Lyman

Datum úprav: 24. květen 2022

FUEL used to be one of the best POD Providers, but it was USED to!! The issue here is that they became so bad that I wouldn't even suggest them to my worst enemy!! It feels like its a group of people that they didn't have to do something better, got some printers, bought some stock(always everything is out of stock, and what they tell you, when you message them, is that it didn't pass the quality control(which I at this point I am pretty sure that quality team its a myth). They need ADDITIONAL 3-5 days). They became so bad, that they had to delete their Facebook group page (where users could interact) from all the negative comments. DO A FAVOR TO YOURSELF AND STAY AWAY FROM THEM.

Type Sale
Kypr
Doba používání aplikace: Asi 2 roky
Vývojář Fuel POD odpověděl 9. červen 2022

Hi there Type Sale, we hear you. We are running into issues obtaining blanks from our suppliers, but working on ways to improve our production times and hope to have this resolved shortly. I totally appreciate your continued patience with us and will make an announcement in the near future.
- Lyman

25. listopad 2022

Oh my goodness, where do I begin? These people have the BEST customer service ever! Super affordable clothes so you can pass the savings onto your customers and still make a profit! And a very easy interface in app. Many places charge extra "hidden fees" but not so with Fuel POD. Not only that, but your first 50 days, they give you a DISCOUNT on clothes. Sure they don't have mockups (besides 1), or custom tags for branding, but neither are worth an extra $5-10 per shirt!!! You can spend the savings on another site to get all fancy. Anyway, I am super happy with them. I haven't had any problems with orders or customer service so far (their customer service is fantastic, you just need to be patient till someone is available on chat), but if I ever do, I'll be sure to update the review! Anyway, super pleased and happy with Fuel and I plan to do some YouTube reviews in the future about them as well.

Mary Lilly Tees
Spojené státy
Doba používání aplikace: 2 měsíci
Datum úprav: 25. srpen 2022

This app by far, has the simplest setup for your print-on-demand needs. Rather than setting up each apparel, for example, if you have a design that you require a t-shirt, hoodie, crewneck for, you can do it all at once on Fuel. Their service is amazing, very quick to respond with any issues I had. I have tried so many and this stands out by far both for cost and ease of setting up your products. They also only use quality carriers rather than these unknown foreign carriers you've never heard of. Since Covid, deliveries are obviously outside of their control but Fuel are sympathetic and helpful every step of the way. Coming from a business that has tried more than 20 print-on-demand suppliers, I promise you, you won't be disappointed!

Krus-Teez
Nový Zéland
Doba používání aplikace: 2 měsíci
Vývojář Fuel POD odpověděl 8. září 2022

Thanks for your review, Hanna. I'm so happy to hear that you've had a great experience with us so far. Our team is here to help make your store successful. Freel free to reach out to us if you need anything.

6. červen 2022

This is the WORST POD company you can rely on. They do NOT ship the orders out on time and always have delays. The new orders will ship out sooner than the old ones. Totally unreliable. If you want to have the POD supplier that can rely on this is NOT for you because you'll always have problems with your customers. We had 1000's of orders with them and I won't recommend them.

besmart-pod-store
Slovinsko
Doba používání aplikace: Více než rokem
Vývojář Fuel POD odpověděl 9. červen 2022

Hi there Denis. I appreciate your honest feedback. There is an industry shortage of blanks affecting the entire POD industry. However, we've implemented an auto garment swap feature to mitigate late orders. We have been at our average production time, and working to beat that time.
- Lyman