Değerlendirmeler (416)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %80 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %13 oranındaki bölümü, 1 yıldıza sahip
12 Mayıs 2021

Worst POD company ever. They will ruin your business. Don't fall for this trap.
They are actually ScalablePress (the worst POD company in existence). They just renamed themselves to FUEL since they have zero reputation and they are ashamed of their name "Scalablepress" and their old app had 1 star and was kicked out by the Shopify.

JaneseApparel
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
23 Mayıs 2022 tarihinde düzenlendi

Orders over last 2 months have taken 8+ days to ship with at least one order taking 17 days to ship from the payment date. Support is slow and not helpful. My last orders are now at 10+ days post payment and i am being told they are waiting on blanks! Do yourself a favor and go with someone else.

Mister Snarky's
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Fuel POD yanıt 9 Haziran 2022

Hello Eric. Thanks for your honest feedback. We are getting more blanks to fulfill our orders. The blank shortage is industry-wide, but we are also taking steps to help improve the situation for all of our sellers. Keep your eyes open for an announcement in the near future.
- Lyman

20 Ağustos 2021 tarihinde düzenlendi

The product quality problem could not be solved, and I received many complaints, 1* rating from customers.
I will update this review if they fix it.

ACME Shirt Store
Vietnam
Uygulamayı kullanma süresi:2 yıldan fazla
Fuel POD yanıt 31 Ağustos 2021

We're sorry to hear this, ACME Shirt Store. We reached out to you directly to resolve this issue.

11 Mayıs 2022 tarihinde düzenlendi

I was tempted by their prices and variety of items they have but I don't recommend this provider. Their inventory is not linked to their actual items so you have to check an inventory list in order to make sure your items will be produced. If it isn't in stock, they won't tell you until a week later. Every time I've asked about a late order they spend days telling me it's on the verge of being shipped; I assume customer service is just told you tell you what you want to hear honestly. There are many better print providers out there, I wouldn't deal with the hassle of Fuel unless you have a very low sales rate and your orders aren't tied to any urgency.

TheTinyTurtleCo
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Fuel POD yanıt 18 Mayıs 2022

I appreciate your product feedback Sarah, and completely understand the need for this feature and will defiantly consider adding it in the future. However, we do have a website where you can check our inventory. Please reach out to our customer service team and they will be more than happy to share it with you. I want to make selling products as easy as possible for you and all of our sellers.
- Lyman

17 Mayıs 2022

A horror story... Just like some comment from this page... they always tell you that your orders are on the verge to be shipped... I wouldn't recommend this company to any serious and long term seller... Two weeks since order date. TWO WEEKS !!!!

customphonecasesstore
Sırbistan
Uygulamayı kullanma süresi:2 yıldan fazla
Fuel POD yanıt 18 Mayıs 2022

I'm sorry to hear you had a poor experience with us, customphonecasestore. We're working on improving our service. Please reach out to our customer service team and we will make it right. We hope to hear from you soon.
- Lyman

25 Temmuz 2020

Thought this app would be a great provider for our company. Placed an order for a couple hundred dollars for some samples, multiple shirts had defects in their printing. A lot were already chipped straight from the box, prints weren't centered or aligned correctly, some shirts looked like they had run out ink as the colors were faded. Certainly not the kind of products we would want our customers to receive.

Grow Together Clothing Company
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
30 Mart 2021

I can not satisfy with your service. Very Slow, Delay without notice. Refuse and refund at the end of handling time. Not only one time you make me disapointed.

DUYAN1
Vietnam
Uygulamayı kullanma süresi:2 yıldan fazla
2 Haziran 2022

Update as of june 2022: FUEL POD used to be good, right now, they are atrocious. So many delays with shipping times. They'll give some updates about their shipping times being 3-5 biz days when they fully know its not true. So many other reviews of them being absolutely bad in recent months.

Iron Savage Apparel
Singapur
Uygulamayı kullanma süresi:2 yıldan fazla
Fuel POD yanıt 9 Haziran 2022

I appreciate your honest feedback and totally hear you. The production times increased to issues securing blanks from our suppliers. However, orders with more available stock are going out within or around our estimated production times. We are taking steps to improve our overall production times. Keep your eyes open for more information in the near future.
- Lyman

23 Eylül 2020 tarihinde düzenlendi

Initially, I would've given them 6 out of 5 stars. They were prompt, the orders were on time (and insanely fast), and the prices were outstanding. Then orders started getting wrong....and the wrong items were shipped....and they were taking longer and longer....until finally I am having to sever my relationship with them altogether. There are still positives about this app - but the fundamental aspect of a fulfillment center is to fulfill orders...and Fuel simply cannot do that. Customers were waiting 4-5 weeks with no end in sight for orders - until I started having to refund customers their money. Hopefully they get their act back together - but for now, you should avoid at all costs.

Dad Bod Tees
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
1 Nisan 2022 tarihinde düzenlendi

$5 for one shirt plus $3 for each additional. This is greed, this is robbery! If they do not change this, do not use them!

draculabyte
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla