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If I could give zero stars, then this plugin would deserve zero stars, so unfortunately I have to give one star. The plugin has several bugs that I have pointed out to the developers. I was put off that these errors will be fixed sometime in the middle of the year, but you can't wait for that, because this plugin costs money every month.
Here are the reasons for my rating:
- poor Internationalization and localizationes support, it is not possible to translate the plugin, only some messages can be edited
- few possibilities to change the look of the collection and product page to fit the look&feel of the theme
- loading times of the collection and product page are increased, because the content is loaded via fundlify's servers
- unattractive effect on the product page, first you see the normal Add-To-Cart buttons, after that the fundlify controls are loaded afterwards
- images are not responsive and are partially distorted or cropped
- the support is not useful at all all in all it's sad, because the plugin has potential in addition to the developers reply:
i don't have any other plugins installed, so thats not the reason for slow loading times. my images are optimized through tinypng and photoshop, so don't tell me how to upload or edit images. It would be honest to admit that there are still some construction sites in the plugin and that some design decisions are rather poor. Instead, flimsy reasons are brought forth. Speaking of the lack of localization and internationalization in an online store, this already shows that no thought has been given to the topic of ecommerce. this is my feedback and if you are unhappy with it, go and put some effort into your plugin and fix all the things mentioned.
Dear Avalu,
Thank you for your feedback, let me explain,
The issues that you’ve mentioned in our communication with you are not errors as you have presented, we take feedback from our users and honor those feedback with updates that improve user experience.
As for localization, nowhere do we mention that we have a translation feature, we have fields that you can edit to change the wording of the sentences in English, and it’s not intended to be a translation. However, there is a demand from our users that the entire plugin can be translated and we are working on that for our next update.
Loading times on the other hand relate to the size of other images you’ve added to a specific page, and also depends on the performance of your theme, how many plugins you have added to your store, and all the other elements that get loaded on you the theme’s page. So if you have experienced any loading image performance, that may be the reason. In all cases, the app resizes uploaded images to a dimension for fast loading, and we have not received any report on slow loading since we have started.
Again, our widget loads after your page loads, and that’s how the majority of plugins currently operate in Shopify, especially for those plugins that don’t embed or modify your theme’s code, we inject our plugin widget in a safe way so that we keep our customers’ themes clean and intact.
Images are distorted naturally because of screen size as they are responsive, and you can change the settings as you see fit, and therefore we cannot guarantee that all images will fit perfectly into the exact template you’ve selected, that’s the nature of our app.
Thank you for your feedback that our plugin has potential, but this unfortunate rating - provided that we have explained that to you - does not serve that goal. We have attended to your feedback and i hope that you reconsider your rating, and please keep in mind that we work so hard to make this plugin a success for everyone.
Thanks,
Anas
Horrible app support. The app has flaw and they do not take responsible for that. Not even giving assistant or any useful information to help the paid user on using their app, this just drive their customer away. They just said this is not their business and never reply the email then.
We're are sorry that you had this experience! However; we've attended and replied to all your tickets without delay and answered your questions, The issue with iOS browsers is a new one due to an iOS update that we're aware of and a fix will be ready soon. We have a clear record of our communication with you and we never said that this is not our business.
It's unfortunate to have such a review!