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I had a great experience with Dania. She was very helpful and provided excellent customer service.
Hey Leonardo
Providing excellent customer service is a top priority for us, and it's wonderful to know that the team was able to assist you effectively.
Keep reaching out ...
Feedback:
The support was very good. Although my problem wasn't resolved immediately, they assured me that this feature will be added in the future. I hope they can implement it as soon as possible for all merchants with physical shops using Shopify POS like us.
Request:
I have a physical shop using Shopify POS. Often, clients who visit our physical shop do not have an account in our Shopify ...
Thank you for taking the time to write your feedback. We find your input extremely valuable and will definitely keep it in mind. Hopefully, one day we can create a POS card ...
I had a great experience with Dania. She was very helpful and provided excellent customer service.
We're happy to have you, Yeong! We'll always be seeking to serve you in the best way.
I enjoyed building out this loyalty program! It's quite easy to use and when you get really stuck, the support team picks this up and will reach out to you.
I was so blessed to have Dania reach out to me. TBH one of the best in-app support i have received. They really do value the customer experience.
10 stars for Gameball!
Your feedback is one of the closest to our hearts, Justin! Thank you for your support. We'll always try our best to return it
Very good. The customer service was very good. Thank you very much Nour
We're glad! Hopefully, every time you speak to our team you have a wonderful experience
Great app so far! Excited about rolling the premium features out fully over the next few weeks!
We're excited for you, Tia! Thank you so much for your review
i am in the early stages of development but this app seems to be great and easy to use so far, with fantastic customer service support!
We hope it stays up to your expectations! Thank you for sharing a comment that will help us work more towards maintaining our service.
Je suis très satisfait du service après-vente, qui est très réactif et répond très rapidement à toutes mes questions ou problèmes rencontrés. Je recommande également cette application, qui est très facile à prendre en main et dispose surtout d'un programme de fidélité intéressant pour mes clients. La seule chose que je trouve dommage est l'absence d'un forfait incluant au moins l'option d' ...
Great support, lot of features
Thank you for your kind review!
So far it's been a very easy to use and great way to gamify our buyers' experience in the store
Hey Ana
We're so glad and will always be working towards making your experience even easier!