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First impression was, "Oh wow! Pretty!". Then as I keep looking at the program I would find these hidden walls. Options that said they should be part of the Standard plan but instead they were for Pro or GURU.
This is something I see far too often on Shopify. Great looking apps with important options that are, SURPRISE!, an extra charge.
For instance, the Missions? They require Guru right now. ...
We are so sorry for your experience. We never intend to manipulate our clients with misleading texts. The copy issue was a sincere mistake that we fixed right after you drew ...
Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.
We hope we continue to exceed your expectations and cater to your needs. Thank you so much for your support!
Great customer support. Can't express how meaningful it is for someone to talk and communicate as well as they do.
We are delighted to know you received a 5-star experience and we promise we will always strive to over deliver !
Love the gamified experience for customers
Hi Kelly
Thank you for your review. We hope you enjoy the app and build some fun programs!
It´s a nice app, working fine in the first days of testing.
But when they say "Unlimited languages" in the starter plan, is not true, because they do not have all the languages and we can´t translate it to our language. The translation option is only available for the PRO plan, wich is way too expensive for my company size.
Hello Maria, thank you for taking the time to share with us your feedback as we are always keen to know how did it go with our customers and we regret the inconvenience ...
Très bon retour du service client qui est là pour nous aider, concernant l'application, je suis encore novice dessus mais ça a vraiment l'air prometteur, merci à Dania
Vos commentaires sont très appréciés ! Nous sommes ravis de vous servir à nouveau bientôt.
After so many trial and errors, I finally found the BEST app for what I was trying to implement into my store and my customer's shopping experience! Rana was so kind and extremely responsive to every single message and question left! I love that this app allows you to have a reward program WITH levels and the best part, IT BEING FREE! I am so satisfied with this app, great job you guys!
Thank you so much! this means the world to us
Love the app and the customer service is very helpfull. Thank you Dania.
Your review means a lot, Caroliene. We hope you always enjoy it!
I used this app to create a loyalty game for my brand. I really like how simple it is to setup. It would be better if integrated with a mobile app or had mobile app features.
Hi!
Thanks a lot for your review. Did you know that Gameball offers native Android and iOS integrations? If you have a mobile app, you can easily have Gameball features ...
Es imposible hablar con soporte, solo por esto no la recomiendo. He intentado configurarla pero surgen dudas, las cuales no se pueden resolver de ninguna manera.
Gracias por compartir su opinión con nosotros. Nos disculpamos por cualquier dificultad que haya experimentado.
Nos gustaría aclarar que, aunque puede haber habido algunos ...