Consentmo GDPR Compliance

Consentmo GDPR Compliance

Recenze (1 141)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
6. únor 2024

Quick to respond to our query. The support team offered clear instructions on what we needed to do. Thank you!

VR Cover EU
Hongkong – ZAO Číny
Doba používání aplikace: Více než 3 roky
Vývojář Consentmo odpověděl 9. únor 2024

Hi there and thanks for the awesome review! 😊 We appreciate it! 🙏
Enjoy using our app and if needed, our support team is one chat away! 😉

18. březen 2024

We totally understand the definition of impressions:
"Whenever a visitor opens a page in your online store, we count it as an ‘app impression.’ For instance, if someone goes to the Home page and then clicks on a Product page, we count 2 app impressions. This happens because our app is active on both of those pages."

Over an 8 day period we have about 1000 unique visitors and those 1000unique visitors create 3500 unique page views.

Consentmo says that in the same time frame we have achieved 26,000 impressions and are advising us to upgrade to the next plan.

If page views equal impressions then there is something inheritently wrong in the way Consentmo tracks this. This app is using flawed tracking.

We were provided an update and advised that the quota tracker was not resetting itself for our account. We are promised that Consentmo will monitor this for the coming days.

We advise everyone to check your quota and your pageviews. The impressions tracking has proven to be faulty for our case.

Calaswim
Nizozemsko
Doba používání aplikace: 2 měsíci
Vývojář Consentmo odpověděl 21. březen 2024

Hello there and thanks for the feedback!

As mentioned we have an open communication regarding this support case, and from our last follow-ups, the quota counting and app impressions are working correctly for your store.

Note that the issue you experienced was an isolated incident caused by a delayed webhook, resulting in a one-time reset problem. The app impressions counting has been working accurately since the last reset.

We look forward to your email follow-up.

10. duben 2024

avevo un problema col design della cookie bar.
interagito con operatore Georgi Georgiev
risolto in 10 minuti, ottimo
la app funziona molto bene, consiglio

shilleon
Itálie
Doba používání aplikace: Asi rokem
Vývojář Consentmo odpověděl 12. duben 2024

Grazie mille per il gentile feedback, lo apprezziamo molto! 😊
Divertiti a usare la nostra app e, se necessario, il nostro team di supporto è a una chat di distanza!👩‍💻

4. duben 2024

Great and prompt customer service. Georgi was amazing!

Comet
Spojené království
Doba používání aplikace: Více než rokem
Vývojář Consentmo odpověděl 8. duben 2024

How wonderful! 🌟 Georgi truly shines in providing support! 😊 Feel free to reach out if you need assistance again - we're here for you! 😉 Enjoy using our app!

22. duben 2024

I wanted to take a moment to express my gratitude for the outstanding service provided by Georgi. His professionalism, attention to detail and genuine concern about the functionality of the app on my site truly stood out. His willingness to do the job done and ensure that the system works correctly speaks volumes about his dedication to customer service. Thank you, for making my experience exceptional!

Pattopia
Francie
Doba používání aplikace: Asi 5 hodinami
20. září 2024

Great, fast and very friendly service! Problem was solved within a few minutes :) Highly recommended!

completeorganics GmbH
Německo
Vývojář Consentmo odpověděl 24. září 2024

Hello there and thanks for your amazing review! 🤗 Enjoy our updated Cookies Management view, arrange cookies, sort and edit them within seconds! ⚡️

17. květen 2024

Very easy, and helpful team :)

My Store
Německo
Doba používání aplikace: 7 dny
Vývojář Consentmo odpověděl 20. květen 2024

Thank you so much for the nice review! 😊

20. září 2024

Great app, very easy to implement and I was helped by John very quickly to do the set up for our shop!

Spoon Moment
Nizozemsko
Vývojář Consentmo odpověděl 24. září 2024

Thanks for your review, this is great! 🤩 Enjoy using our app and if needed our helpful support team is only one chat away! 😉

10. červen 2024

Fantastic customer support and very easy to set up!

バイオガイアロイテリストア
Japonsko
Doba používání aplikace: 30 minutami
Vývojář Consentmo odpověděl 12. červen 2024

Thank you so much for the good feedback on our app's setup! ✨
We appreciate it a lot especially when we dedicate so much time in constantly improving the UX! 👩‍💻🧑‍💻
Thanks for the praise and if needed, our support team is one chat aways! 😉

14. červen 2024

Mega support hat alles eingestellt

Trigárdon
Německo
Doba používání aplikace: 8 dny
Vývojář Consentmo odpověděl 17. červen 2024

Vielen Dank für die tolle Bewertung! Wir wissen das zu schätzen!
Viel Spaß mit unserer App und falls nötig, ist unser Support wieder für Sie da! 😊