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Messed up my Meta ad traffic- now trying desperately to uninstall! Wished I'd known this before installing- costing me £000k's
We're deeply sorry to hear about the difficulties you've encountered with your Meta ad traffic following the installation of our app. It's important to us that we clarify the situation and offer our support to resolve this issue.
Our app integrates with Shopify's Customer Privacy framework to ensure GDPR compliance, which includes managing consent for cookies and tracking services like those used by Meta ads. When specific regions are selected in your Shopify store settings, tracking by services such as Meta will not occur without explicit visitor consent. This mechanism is designed to protect privacy but can impact ad tracking if consent rates are low.
We understand the frustration this has caused, especially given the financial implications. We intend to help our clients navigate these compliance requirements without sacrificing marketing effectiveness. To this end, we offer features like our Preferences Banner with Overlay position, aimed at improving consent rates and, consequently, the accuracy of ad tracking and analytics.
We are more than willing to assist you with the uninstallation process or to explore how we can adjust your settings to better meet your needs and restore your ad traffic performance. Our team is committed to your satisfaction and success, and we invite you to reach out directly so we can provide personalized support.
Please contact us at support@pandectes.io, and let's work together to find a solution that ensures compliance while minimizing the impact on your ad traffic and revenue.
Support chat was amazing and easy with Christos, really quick and professional. All my doubts now are solved !!!!
Super fast customer service helping me resolve an issue! A very easy app to set up - and multiple ways to display cookie information
That's awesome to hear! Thank you for your 5-star review :)
Kind regards,
Nikos
recently used the Pandectes GDPR/RGPD Cookies app for my website and found it to be extremely useful. The app helped me comply with GDPR and RGPD regulations by providing a simple and effective way to inform visitors about the use of cookies on my site.
The app was easy to install and set up, and the customization options allowed me to tailor the cookie banner to match the look and feel of my website. I also appreciated the detailed analytics and reports provided by the app, which helped me monitor cookie consent rates and better understand my website's traffic.
Overall, I would highly recommend the Pandectes GDPR/RGPD Cookies app to anyone looking for a reliable and user-friendly solution to manage cookies on their website. I give this app a five-star rating for its ease of use, customization options, and helpful features.
I had very good support from Christos (knowledgeable and efficient), he was very helpful. The app works really well. Thank you!
Christos helped me well and the app in general has ensured that my store is fully GDPR compliant!!!!
O app é intuitivo, responsivo e; além disso, precisei tirar uma dúvida e o atendimento personalizado do Christos me ajudou rapidamente! Muito bom, eu RECOMENTO. Obrigada!
I needed some advice and Christos was very nice and helped me right away. Would recommend this app.
Easy to configure and very helpful customer service. Christos helped me with everything. I would be happy to recommend it
Everything in this app is perfectly streamlined. It is very easy to use, and helped my page so much! Initially, i was having an issue where my cookie consent banner was blocking my website header, but Christos walked me through every step, and had very helpful recommendations as to what i should change to make my website perfect. Thanks again, Christos! You're the best!
Thank you so much for your kind words and positive feedback. We're thrilled to hear that you found our app easy to use and that it has been helpful for your page.
We're particularly pleased to hear about your positive experience with our support team. Christos, like all of our team members, is dedicated to providing the best possible service to our users, and your recognition of his efforts is much appreciated.
We will continue to strive to provide excellent service and make our app even better. If you have any further questions or need assistance in the future, please don't hesitate to reach out.