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effective and clean app that controls privacy settings across the board, with good fast support to help customize the consent banner
I have been given all the instructions and steps to make the proper changes on my website. I received great help from Natalie! I highly recommend it.
Natalie, at the support helped me setting it up in a easy and time efficient way.
perfect customers service
I use the Pixel Integration from this GDPR Tool, but yesterday suddenly in some cases the app send the wrong data trough the pixel api. After i switch to the Consense Mode V2 the issue was gone. I report the issue, but looks like they are not able to fix it..
Thank you, RamenHeaven, for sharing your experience. We always strive to provide the best possible support and take all reports seriously.
We'd like to clarify that our integration with the Pixel API is designed to utilize the consent event as intended by the platform. Any custom implementations built on top of that are beyond our responsibility and can sometimes lead to unexpected behavior.
We did our best to assist you, including following up multiple times for specific information needed to reproduce the issue. Unfortunately, without that information, we were unable to proceed further. We remain available and committed to helping all our merchants and ensuring their needs are met in a professional manner.
We hope this clarifies the situation, and we're always here to support our users.
Simple to use with great support advisors on hand in the chat if you need them. Highly recommended!
El servicio de asistencia es excelente.
Me han ayudado mucho.
I’ve received absolutely amazing help!
This app is truly fantastic and I couldn’t be more satisfied with the support I’ve gotten.
The team was incredibly responsive and helpful throughout the entire process. I highly recommend this app to anyone looking for something reliable and efficient.
Definitely worth a try!
Great service, via the app Natalie checked our store on the necessary steps we needed to make to be approved. She stayed around while i fixed the bugs she found. Awesome app and next-level support!
I've used the free version of this app for a year or so and have been very happy. Today I recognised it was causing me some site speed issues as I had not updated my usage settings to keep abreast of Shopify changes. With help from Konstantinos at Pandectes live support, I did that, and followed some recommendations he made, and my site speed improved remarkably!
Top notch app - top notch Support; thanks again Konstantinos :)