Recenze (942)
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Podle hodnocení
Great experience. Simplicity.
Hello,
Thank you for your positive feedback! We're pleased to hear you had a great experience and found Gelato simple to use. If you ever need any assistance, feel free to reach out.
Best regards,
Bart
Gelato Support Team
prima intuitive Anleitungen
Hallo,
Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie Gelato intuitiv finden. Wenn Sie Fragen haben oder weitere Hilfe benötigen, können Sie sich gerne an uns wenden.
Mit freundlichen Grüße,
Bart
Gelato Support Team
what an awesome service!
Hello,
Thank you for your kind words! We're thrilled to hear that you find our service awesome. If you ever have any questions or need assistance, please don't hesitate to reach out.
Best regards,
Bart
Gelato Support Team
I've tried a few POD services. Gelato is really fast. The software is nice to use and they have 24/hr support.
I did encounter an issue with shipping cost, took some time, but was eventually fixed and I got a good thank you for reporting the bug.
Some products (tshirts/hoodies) do have multiple brands, so would be a nice feature request to split those up in seperate products. If I a certain brand, then I want it for a reason, now it sometimes says : Sport Tek ST350, Gildan 42000, Stedman ST8000, Just Cool JC001 . Which one will be sent depends on stock and how fast. But sometimes print qualities on 1 brand is better than the other.
Thank you Michal and Kyle for helping out!
Hi,
Thank you for sharing your experience with us, and we apologize for the inconvenience you've encountered. We understand your frustration with the discrepancies in shipping costs and the delay in resolving this matter. Regarding the personalization tool and the issue with multiple color swatches, we appreciate your feedback and are actively working to streamline this process for a better user experience. Additionally, we'd like to clarify that our local production model involves collaborating with various local businesses, leading to product branding variations based on factors such as country and location. We regret any confusion this may have caused. Rest assured, we've taken note of your concerns and will strive to address them promptly. I've also reached you directly via e-mail to assist you further. Should you have any further questions or require assistance, please don't hesitate to reach out to us directly.
Best regards,
Michal
Gelato Support Team
The app needs to be as good as the website
Hi there,
Thank you for taking the time to share your feedback! We’ve reached out to learn more about your experience and how we can make things better. If there’s anything else we can assist with, feel free to get in touch!
Best regards,
Bart
Gelato Support Team
I am completely enjoying this app!
Hello,
Thank you for your feedback! We’re happy to hear you’re enjoying the app. If you ever need any help, feel free to reach out.
Best regards,
Bart
Gelato Support Team
Good Experience
Hello,
Thank you for your feedback! We’re pleased to hear that you had a good experience with Gelato. If you have any questions or need further support as you continue using our platform, please don’t hesitate to reach out.
Best regards,
Bart
Gelato Support Team
yes i would definitely recommend this app because it is very easy to used, very easy to understand.
Hello,
Thank you for your recommendation! We're glad to hear that you find the app easy to use and understand. Making things simple and intuitive for our users is always a priority for us. If you ever need any assistance or have suggestions, feel free to reach out!
Kind regards,
Michal
Gelato Support Team
great!
Hi,
Thank you for your review! We're happy to hear that you're having a great experience with Gelato. If you ever need assistance or have any questions, feel free to reach out.
Best regards,
Michal
Gelato Support Team
Por ahora hace lo que necesito, me faltaría tal vez algo mas de claridad o personalización a la hora de los gastos de envío, pero sinceramente me gusta mucho.
Hola,
¡Gracias por tus comentarios! Nos complace saber que la integración funciona bien para ti. Si tienes más cosas para compartir o necesitas ayuda, no dudes en comunicarte con nosotros.
Saludos cordiales,
Bart
Gelato Support Team