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After comparing to other providers I decided to use Gelato, they have a good range or products and ship international.
*Quality of the sample products I ordered were excellent
*Delivery was on time
*Chat / Support Helped me in great detail with an issue that I was encountering and resolved my issue
Hi,
Thank you for your positive review and for choosing Gelato. We're pleased to hear that our range of products and international shipping options met your needs. Ensuring the quality of our products and timely delivery are essential to us, and we're glad to hear that your experience reflected this. Our support team is always here to assist you, and we're delighted that we could resolve your issue promptly. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support.
Best regards,
Michal
Gelato Support Team
Bonjour, je vous donne 5 étoiles du fait de votre notoriété dans les médias, pour le moment j'en suis à mes premiers pas, mes premières constatations sont positives, facilité d'utilisation, ergonomie agréable, nombreux produits pour impressions.
J'adhère totalement.
Bonjour,
Nous vous remercions sincèrement pour votre évaluation positive et vos commentaires sur notre service. Votre reconnaissance pour la facilité d'utilisation, l'ergonomie de notre plateforme et la variété de nos produits nous honore. Nous sommes ravis que vous adhériez totalement à notre service et nous nous engageons à maintenir cette qualité qui vous a satisfait. Votre retour nous est précieux et nous aide à améliorer continuellement notre offre.
Cordialement,
Michal
Gelato Support Team
great app. easy navigation. for beginners and very skilled persons. great great app
Hello,
Thank you for your positive feedback on our app. We're pleased to hear that you find it easy to navigate and suitable for users of all skill levels. Your comments about the app being great are much appreciated. We strive to make our platform accessible and useful for everyone, from beginners to experienced users. If you have any suggestions for further improvements or need any assistance, please don't hesitate to contact us. We're committed to continually enhancing our service to meet our users' needs.
Best regards,
Michal
Gelato Support Team
Genial
Hola,
Muchas gracias por su magnífico comentario de 5 estrellas. Siempre estamos aquí para ayudarle, así que no dude en ponerse en contacto con nosotros si tiene alguna pregunta o necesita más ayuda.
Saludos cordiales,
Andrzej
Gelato Support Team
It's actually pretty easy to use and the customer support is really responsive.
Hello,
Thanks so much for sharing your thoughts! It's great to hear you're finding Gelato user-friendly and that our support team has been helpful. Should you need anything as you continue using our platform, just give us a shout.
Best regards,
Bart
Gelato Support Team
Easy to Install and setup if you have already made some amazing designs. I do struggle to setup the designer tool so people can do custom designs.
Hello,
Thank you for your positive review and for choosing Gelato for your printing needs. We're glad to hear that you found our Shopify app easy to install and set up. We understand your struggle with setting up the designer tool for custom designs, and we're here to assist you every step of the way. Please don't hesitate to reach out to our support team for guidance on configuring the designer tool to better suit your needs. We appreciate your feedback and look forward to continuing to serve you.
Best regards,
Michal
Gelato Support Team
great so far, sometimes slow- but that's OK :)
Hello,
Thank you for your positive review! We're glad to hear that you are having a great experience overall. We appreciate your patience regarding occasional slowdowns and are continuously working to improve our service speed.
Best regards,
Michal
Gelato Support Team
brilliant
Hello,
Thank you for your kind words! It’s great to hear you’re having a positive experience with Gelato. Feel free to contact us if you need any support.
Best regards,
Bart
Gelato Support Team
I've had great experiences working with the designing software and the fast integrations. They fulfill each order and ship them within the 10-day period that they state. Also, When I needed help, the customer service was outstanding. They always take the time to listen to you and your needs and stay patient for however long the calls or chats take. They never rush you. I highly recommend them.
Hello,
Thank you so much for your positive feedback! We're thrilled to hear about your great experiences with our designing software, integrations, and customer service. Providing excellent service and support is a top priority for us. If you ever have more feedback or need assistance, don't hesitate to reach out.
We appreciate your recommendation,
Bartosz
Gelato Support Team
Easy to set up. Worldwide options and excellent catalog of items.
Hi,
Thank you for sharing your positive experience with Gelato! We're pleased to hear that you found the setup process easy and that you appreciate our wide range of worldwide options and catalog of items. Simplifying the setup and offering a diverse selection are essential aspects of our service, and we're glad they met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out to us. We're here to support you every step of the way.
Best regards,
Michal
Gelato Support Team