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Nice
Hello,
Thank you for the review! Our Team is available 24/7 if you even need assistance.
Best regards,
Bart
Gelato Support Team
Excellent
Hello,
Thank you for the review! Our Team is available 24/7 if you even need assistance.
Best regards,
Bartosz
Gelato Support Team
These guys are amazing, i mentioned to them that they need a mock-up generator, and they had it built within a few weeks - what differentiates them from the competition is their ability to work with you directly and truly understand your needs to help you thrive
***UPDATE***
Hi,
Once again I would like to thank you for taking the time to share your honest review with us and push us to develop this improvement.
I just wanted to let you know that we have released the mockup generator for Shopify products! Now you can create beautiful mockups using the different scenes that we made available. You can read more about this new feature here: https://apisupport.gelato.com/hc/en-us/articles/360016128380-How-can-I-add-mockups-to-my-products-in-Shopify-
Should you have any questions please do not hesitate to reach out.
Best regards,
Achille Mileto
Head of Customer Advocacy
Gelato API
***************
Hi,
Thank you for taking the time to write a review for our Shopify app and provide feedback - we really appreciate it!
Based on your feedback, we have improved the product catalogue with additional product images and information. This is already live today. Please have a look.
In addition, our team is currently working on adding a mockup generator and a product preview before adding it to your Shopify store. These improvements will be live in the next few days. We will let you know as soon as they are released so you can try them and hopefully give us feedback.
Once again thanks for helping us improve our app. Should you have any additional comments please drop me a note at achille.mileto@gelato.com
Best regards,
Achille Mileto
Head of Customer Advocacy
Gelato API
I tried a few print-on-demand platforms and decided to stick with Gelato for my poster store. The website is easy to use and their support team is the best. The app integrates smoothly with Shopify. Good quality and fast delivery. And their transparency in prices and shipping rates really help me in setting up the pricing
Thank you so much for your review! We are so happy to read this and to be part of your company's journey. We'll continue to work to provide the best support possible for you through our software, customer support and fulfillment, and will be adding more features, printing locations, and products to help you grow in whatever way is best for your business.
Thank you for using Gelato and know that we are here for you 24/7!
Best wishes,
Alyssa Rivera
Customer Success Director
The interface is very easy to navigate through and is well structured
Hello,
Thank you for your positive feedback! Gelato aims to provide a user-friendly experience, and it's great to hear that you find the interface easy to navigate. If you have any further comments or suggestions, feel free to share.
Happy printing,
Bartosz
Gelato Support Team
Ich habe gerade erst angefangen mit Gelato zu arbeiten, aber bin bisher begeistert. Die preise sind höher, aber Verlässlichkeit und Qualität kriegst du hier definitiv.
Das klingt fantastisch! Wir freuen uns, dass du mit Gelato bisher begeistert bist. Unsere Priorität ist es, zuverlässige Dienstleistungen und qualitativ hochwertige Produkte anzubieten. Wenn du Fragen hast oder Unterstützung benötigst, stehe wir dir gerne zur Verfügung. Vielen Dank, dass du Gelato gewählt hast!
PERFECT !!!
Hello,
We're thrilled to hear that you think Gelato is perfect! Thank you for your enthusiastic feedback. If you have any further questions or need assistance, feel free to reach out.
We're here to help,
Bartosz
Gelato Support Team
The interface is super easy. The shirt design is seamless. I fricking love the app. It's helped my business really blossom. I'm approaching 100 completed product designs and counting. If you're looking to start dop shipping, these guys are excellent partners.
Hello,
Thank you for your enthusiastic feedback! We're glad to hear that our platform has been instrumental in the growth of your business, making the design process seamless and enjoyable. As you continue your business endeavors, know that we're here to support you every step of the way.
Best regards,
Bart
Gelato Support Team
great service, quality products and printing. Am very happy.
Hello,
We're thrilled to hear that you're happy with our service, products, and printing quality! If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. Your feedback is valuable, and we appreciate your support. If you have any further questions or if there's anything we can assist you with, don't hesitate to reach out.
Thank you for choosing Gelato,
Bartosz
Gelato Support Team
Werkelijk naadloze integratie, je past iets aan in Gelato dashboard en meteen effectief in Shopify omgeving. Installeren ook eenvoudig.
Hello,
Bedankt voor uw positieve feedback! We zijn blij om te horen dat je de integratie tussen Gelato en Shopify echt naadloos vindt. Wij streven ernaar om de installatie zo eenvoudig mogelijk te maken. Als u nog meer feedback heeft of hulp nodig heeft, neem dan gerust contact met ons op.
Best regards,
Bart
Gelato Support Team