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Application très facile d'utilisation, parfaite pour se lancer en POD sur Shopify. J'apprécie particulièrement le fait de pouvoir choisir entre l'impression DTG ou la broderie sur les vêtements.
Salut,
Nous sommes heureux d'apprendre que la facilité d'utilisation de Gelato a été bénéfique pour votre parcours POD sur Shopify ! C'est fantastique que vous puissiez profiter de la flexibilité de choisir entre l'impression DTG et la broderie pour vos vêtements. Si jamais vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes là pour accompagner la croissance de votre entreprise.
Cordialement,
Bart
Gelato Support Team
Nicer interface than printify with better options for print location and control. Mockups would be nice to allow import of pre made mockups from files existing.
good layouht for adding importing products, although it would be nice to pick more tan one at a time
Hello,
We appreciate your detailed feedback. Your insights into our interface and mockup options are valuable to us as we continuously enhance our platform. Have you explored our Mockup Studio feature? It enables you to import your own mockups from existing files. If you have further feedback or specific ideas, feel free to reach out directly.
Our aim is to ensure your Gelato experience is seamless and enjoyable,
Bart
Gelato Support Team
great app easy product adding and good pricing with a good margin
Hi,
Thank you for your review. We're glad to hear that you find our app user-friendly and appreciate the ease of adding products. Our pricing strategies aim to provide good margins for our users, and we're happy to know that it's working well for you. If you have any questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Michal
Gelato Support Team
going great so far, easy to use.
Hi,
Thank you for your positive review! We're glad to hear that your experience with Gelato has been going great so far and that you find our platform easy to use. Providing a user-friendly experience is our priority, and we're pleased to know that we've met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support.
Best regards,
Michal
Gelato Support Team
I love the work you guys do!
Hello,
Thank you for your kind words! We're happy to hear that you love the work we do. Your support means a lot to us and motivates us to keep delivering great service. If you ever need assistance, please feel free to reach out.
Best regards,
Michal
Gelato Support Team
Die App hat uns auf ganzer Linie enttäuscht. Sie führte dazu, dass unser Buy Button nicht mehr funktioniert hat, was unseren Shop mehrere Tage lahm gelegt hat. Leider keine Option.
Hallo,
Es tut uns wirklich leid, dass unsere App Probleme mit Ihrem Kaufen-Button verursacht hat – das ist definitiv nicht unser Ziel. Wir haben das Problem unsererseits umgehend behoben. Wenn Sie jedoch immer noch Probleme haben, hängt es möglicherweise mit dem Design Ihres Shops zusammen.
Auch wenn Sie Gelato deinstalliert haben, helfen wir Ihnen gerne bei der Lösung des Problems. Kontaktieren Sie uns gerne unter apifeedback@gelato.com und wir werden unser Bestes tun, um alles richtig zu machen.
Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Wir entschuldigen uns für etwaige Unannehmlichkeiten.
Mit freundlichen Grüße,
Bart
Gelato Support Team
This is an excellent print on demand integration for Shopify. Well done!
Hello there,
Thank you for your feedback! We're glad to hear that you find our print-on-demand integration excellent. We strive to provide a seamless experience for Shopify users like you. If you ever have any questions or need assistance, please don't hesitate to reach out to us.
Best regards,
Michal
Gelato Support Team
Gelato is very user friendly.
Hello,
Thank you for your review! We're delighted to hear that you find Gelato user-friendly. Your feedback means a lot to us. If you have any questions or need assistance, we're here to help.
Best regards,
Michal
Gelato Support Team
I enjoy the products from Gelato.
I use the multi product tool to add to store, on my mobile browser because the multi product tool doesn't seem to exist on the app. On more than one occasion I have gotten to the end only to have the site freeze and I lose 30 minutes of work.
Hi,
Thank you for sharing your experience. We're glad to hear that you enjoy our products. We apologize for any inconvenience you've encountered while using the multi-product tool on your mobile browser. We understand the frustration of losing work due to site freezes. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.
Thank you for choosing Gelato!
Best regards,
Michal
Gelato Support Team
Very intuitive program to put things together; a lot of graphics to chose from and a ton of products....so far loving it.
Hi,
Thank you for your review! We're glad to hear that you find our program intuitive and enjoy the variety of graphics and products available. Your feedback is very much appreciated. If you need any assistance or have any questions, feel free to reach out. We're here to support you!
Kind regards,
Michal
Gelato Support Team