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If I could give 10 stars I would. At 1st I was completely opposed to doing our relaunch on Gempages and read a couple of reviews that were not so positive about there customer service and was very concerned about making the switch. To add to it the designer that actually recommended the app which has nothing to due with Gempages quit on me in the middle of the redesign and I literally just stared at the screen for a couple mins thinking what did I just get myself into. I contacted support and explained my story and the next day I was introduced to Lucas. This angel spent minimum 4-5 hours the week after this happned to me and helped me fix the issues that the original designer messed up and completely opened my eyes to how easy it really is. I can not thank him and every customer service rep that went out of there way to help me launch but also understand the power of what Gempages can do. Ty Ty TY Ty for having such an amazing support staff and again Lucas for making what was an extremely horrible situation to the best outcome possible.
Amazing support and very fast help on the chat. The app is getting us better roas and gettting people to buy faster when getting in the webshop. Can recommend this app to every business that use facebook marketing and want to increase ROAS.
I've been using Gempages for several years now and their support is very reactive, the service is constantly improving and their templates are great.
The app is really amazing once you get over the learning curve. It took me about two tries before understanding how things work. Annie from customer service was amazing. I had an issue with how it looked when I published a product page, but they were able to fix the issue in no time. I would definitely recommend this app. So many choices for pages. So incredible.
Great customer service, had a problem and it was worked out within a day. Will keep using this, intuitive design system.
Great service, easy to use platform, I need GemPages in my life, thank you to all the team!
I am relatively new when it comes to building, editing, and revising websites, so there was a bit of a learning curve to say the least. However, after almost a year in, I know enough to be dangerous--and that's just the tip of the iceberg.
Their saving grace is their customer service, however. Super responsive, kind, and willing to get to the bottom of any issue (which with me, there's a lot-ugh). Sometimes it's not always the answer you were hoping for, but GemPage's staff and customer support are usually kind and understanding while not stopping until they find clarity.
Good people (thx Kyle), good product, good music.
Best builder for Shopify, customer service is best from all apps that I use hands down. Highly recommend them over anyone else!
They are the kindest people in the Shopify app store with lightning fast and the best customer support. And of course the landing they offer is the best on planet earth. Thank you very much again - everyone at Gempages!
I had never made a landing page before. The templates are simple. Due to my lack of knowledge, I reached out to support several times. They were amazing to work with. They were so helpful and walking me through each step. It made it even simpler when I allowed them to be a collaborator and fix what they could do faster than I could. The icing on the cake was a text from them today asking how I was doing and if they could help me. Thank you again for all your support!