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extreamly good customer service, the live chat is sooo useful, plus i can recreate on this builder whatever i need to recreate
The BEST option for building your pages. Easy to learn and master with a phenomenal support team to back it all up.
5/5 product.
Unfortunately, I spent hours working on a landing page for nothing. The AUTO save function and regular save function didn't work and the next day hours of work were for nothing. And the customer service is super incompetent. All they could tell me after hours was that the auto-save function worked and they couldn't help me. I will never use this software again.
Dear Lukas,
We are deeply sorry to hear about the frustration that you experienced. We understand how valuable your time is and sincerely apologize for the inconvenience.
Upon investigating your case, we did not find any issues with our app's auto-save or regular save functions, and we are truly perplexed by the unexpected behavior you encountered. However, we will make sure to deep dive to prevent the same issue occurs in the future.
We regret if our customer service fell short of your expectations, and we apologize for any inconvenience caused by the delay in finding a resolution. We strive to provide excellent support to all our users, and we are sorry if we did not meet your needs on this occasion.
If you would be willing to give us another chance, we would love the opportunity to assist you personally and ensure a smoother experience.
Once again, we apologize for any inconvenience caused, and we thank you for your understanding.
Best regards,
GemPages Support Team
Their customer service is unmatched. They always fix any issues that arise in a timely manner!
The service its amazing, they help you with anything you want. They design its difficult to understand at first, but once you know, its really good
Pamela et Anthony ont vraiment été d'une grande aide. disponibles et très aimables ! ils ont trouvé et réglé mon problème !! Merci à eux !! Très réactifs, et très clairs dans leurs explications !!
I have created many pages with this APP, their technical service responds promptly and resolves issues quickly.
GemPages customer assistance is next level, worth five stars alone. Two people helped me, Tony and Cindy, both of which responded very quickly to my issues from 5pm all the way to 2am. They resolved my issue completely, almost as fast as their response time. Get those two a raise.
best service
Easy to use, great page-builder. Support team is second to none and are always available within an hours reach whenever we have queries or issues. Only wish their videos on Youtube and help documents were updated as sometimes I'd rather watch a quick video than wait for support. Other than that, great app!