Recenze (4 815)
Zpřesnit
-
Podle hodnocení
I tried to cancel cause i didnt use this but it still charged me $30
Hi urbanoakdecor,
I sincerely apologize for the inconvenience you've encountered with our billing process. It's important to note that the billing system is managed by Shopify, and charges are initiated based on the billing cycle, even if the app is uninstalled on the same day.
However, I want to assure you that your satisfaction is our priority, and we stand by our commitment to provide a positive experience. To rectify this situation, I encourage you to take advantage of our 30-day guarantee program. Please reach out to our Customer Support team, and they will be more than happy to assist you in resolving this matter.
Thank you and hope to see you gain.
GemPages Customer Support Team
Fantastic app and fantastic support team. Recomended.
Página perfecta! Me ha ayudado Ikram a configurar algunas cosas que no sabia poner, no ha tardado nada y me lo ha dejado genial
Customer service was above and beyond! Great experience using the app :)
Great app and even better customer service!
Tramite la chat di supporto sono riuscito a risolvere un problema(dato dal mio pc) che mi impediva di proseguire con il lavoro. Davvero perfetti, gentili e risposte in tempi brevissimi. Consiglio assolutamente.
Customer Support is great!
selon moi la meilleure app pour créer toute sorte de page
amazing service!
どんどん使えばお得なアプリ。
感覚的にページデザインができるので、私のようなコード編集ができない人にとってはとても助かります。
今の所、日本語対応していませんが、FAQページは自動的に日本語に翻訳されるようになっていて、とても効率は良いです。（ただまぁ、ちょっと自然な日本人によるガイダンスが欲しいところではある。でもShopifyのヘルプより読みやすい。）
サポートのメンバーはメッセージを日本語で送っても翻訳して英語で送っても、とても親切に答えてくれます。もっと日本人ユーザーの解説動画が増えれば、嬉しいですね。