Genie Product Options , Počet recenzí: 14

Celkové hodnocení
4
Počty podle úrovně hodnocení
  • 71 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 7 % hodnocení s 2 hvězdami
  • 21 % hodnocení s 1 hvězdami
16. leden 2024

We use the app for our shop. Everything is working great.
Great customer service, quick help. Thank you

Mein Shop
Německo
Doba používání aplikace: 3 měsíci
26. leden 2024

Worked for me and support was super reactive and helpful. They fixed my mistake. Cool app!

TrulyCustom
Německo
Doba používání aplikace: 24 dny
1. únor 2024

This is the best app, I was helped immediately by the support team, I am very satisfied, thank you

Luxlabel®
Německo
Doba používání aplikace: Asi 19 hodinami
13. červen 2023

"Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

not very reliable...

Ted Store
Francie
Doba používání aplikace: 7 měsíci
16. srpen 2023

It was all going so well until this app deleted two of my products on my Shopify store. Both of these products are customisable products with a ton of variants. It took me around a day to realise what had happened. Both products were completely erased from my store and has taken me hours and hours to rebuild, not to mention the amount of sales I have lost as a result. A serious security violation and therefore I do not trust this app.

Steph's Sketches
Spojené království
Doba používání aplikace: 19 dny
Vývojář Shine Dezign Infonet odpověděl 18. srpen 2023

We appreciate your feedback regarding the recent challenges you encountered while using our app. Data security and the smooth functioning of our app are of utmost importance to us. We want to assure you that our app does not have a history of deleting products. In our extensive usage records, we have not encountered such an issue before.

We are assuming that potential conflicts between these two apps might have contributed to the unintended outcome. To minimize the likelihood of compatibility issues, we advise using our app as a standalone solution.

We're also pleased to inform you that we are actively exploring the feasibility of implementing the image upload feature you suggested. Developing and seamlessly integrating this feature into our app does require a certain amount of time to ensure its effectiveness.

If you have any further concerns or questions, please don't hesitate to reach out to our support team. We are here to assist you in any way we can.

17. červenec 2023

Have used for several site great app customer service is always great and speed you cant go wrong with is app

PixelPlayPrinting
Spojené státy
Doba používání aplikace: 18 dny
7. červen 2023

Great service, quick to respond, happy to help and this app helps show the selections upon checkout unlike others, for a seamless customer experience. Easy to create option sets for products and user friendly! Would highly recommend.

London and Avalon
Spojené království
Doba používání aplikace: 2 dny
18. květen 2024

franchement top

MJArtDesign
Francie
Doba používání aplikace: 3 dny
3. květen 2023

Great app for adding text boxes to product listings, easy to install and helpful staff who answered a query I had very quickly.

S’more’a’licious
Spojené království
Doba používání aplikace: 20 dny
6. únor 2023

Very easy to use and was told over email they plan on planting many trees after 50 users. I hope they are close to their goal! Very good work with the options. Much needed for my site.

THE REALEST
Spojené státy
Doba používání aplikace: 4 dny