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Very bad APP. not recommended at all, only if you want to waist your time. Also support cannot help wenn the is bad developped.
Hi there, would you be able to provide us some more detail about what you encountered that went wrong here? Our support team would be happy to help.
I just added this app to my shop and the currency conversion is not correct. $4.50 CAD is converting to $4.00 USD, which isn't right. Plus my customers will never find that little button at the bottom of the screen. I was looking forward to this feature, but I'm going to delete it.
I can see on your store you have CAD and USD, with rounding rules on to the nearest dollar. The CAD --> USD FX rate today is 0.80469. Making your converted prices 4.50 * 0.80469 = $3.62, rounded to the nearest $1.00 = $4.00 USD. If you don't want your prices rounded, then you can turn this off in your payments settings. Please do contact us if you have any questions!
MULTI CURRENCY CONVERTER HERO install this one instead , Free of cost and way better. Shopify employee asked me to download geolocation and wasted my 30 minutes .
Impressive, can't edit the customizations :( I can assure that it hasn't anything to do with our setup - there are 2 edit options. The first is editable but the second just shows a blank screen.
Doesnot work at all. I translated and activated the FR language shop. when tried to access my website with /fr extension, 404 page not found error is seen. Cannot contact the support team either.
Hi there, I can see your shop available on https://www.kookoo.eu/fr in French so I can't see the same issue you are seeing. Please let us know if we can help further!
I have uninstalled the app because it wasn't working as expected and ask them through Shopify Support to remove any remaining code on my store but they keep ignoring my messages.
Thank you for removing every snippet code on my store.
Hi there, sorry to hear about this. The Geolocation app does not actually add any code to your store.
This app does not work, if you are trying to use it, dont even try, and waste your time because it wont work
Hey The Humidifier,
We are sorry that the app did not match your needs. If you can update your review with the issue you were facing with the app, we would love to help you out.
- Geolocation team
It says select your first country and location, I have already selected it but it doesn't work , Poor Service.
Hi there, can you please elaborate for us? You need to enable countries/regions in your Shopify Payments settings first.
IF i could give a -1 star i would. is it just me, or do apps by shopify NEVER EVER work. Every time i download an app by shopify, there always comes an issue, and then we have to end up switching to pay such huge amounts to get the service we want. The capitalist society in which we Live. The Ping app by Shopify is another USELESS app that just freezes my webpage for no reason. Or is this some kind of Big corporation conspiracy???
Hi Mabask, I would love to find out what is happening for you here. Could you provide some more details to cross-border-support@shopify.com please?
It took several attempts before I was able to download the app. Once installed I found that it got the pricing U.S. vs Canadian wrong. Not happy with the app I uninstalled it. For some reason, it's still running in the background and all my pricing is now wrong. I can't get rid of it. That's what happens with a free app from Shopify.
Can anyone help??
Joe
Hey Joe,
Sorry about the issues you are facing with the Geolocation app. The app is not running on your store anymore. You are seeing wrong prices on your shop because your theme's in-built currency converter is not compatible with multi-currency for Shopify Payments.
I would recommend you to turn off Currency selector in your theme. You can do this by going to Online Store > Themes > Customize > Theme Settings > Currency and then turn currency off there.
You should be then able to add currency selector and GeoIP based recommendation by installing the Geolocation app.
Let us know if you are still facing any issues and we will be happy to help.
- Geolocation team