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The service and options are incredible... I own a Carwash which has a different loyalty system than most companies. I use the gift card as a Pre-paid washcard and it works really well. It was one of the only options I had to implement this type of card. So I'm really happy how it turned out.
Their support team is very helpful and responsive. The default template coupled the scheduling of the delivery of the gift card with the addition of a recipient and a recipient's email address. I asked to have the calendar option removed - just have the recipient, the message, and the recipient's email.
This works great -- it is very easy to use and add to your site. Get it now, works much better than the built-in option!
Customer support is phenomenal. Arthur helped out in every way possible with what we needed and it was done very quickly.
If you're looking to offer your customers gift cards, we cannot recommend this app enough. We trialled 4-5 apps and this one is the better hands down.
Just what we need in terms of functionality. Company responded very quickly on design/color update requests. Impressive time to launch speed. Thank you.
Awesome and immediate support from the developers!
We are happy with the set up and all the help we have received thus far in implementing the app. Folks at Gift Card Hero made sure to make changes we asked for. Look forward to happy customers now. They have been very patient with the our woefully inadequate Shopify-native gift card function so far.
Easy to use and very helpful customer service!
Great App,
Quick support. Super easy to set up. I would advise using this app over others because the support is quick to answer questions, the features are great, and the pricing is clear & honest.
I don't like how a lot of other apps charge you a monthly/annual rate + a gift card. Its kinda like getting punished for using the solution you paid for... I also really like that you can customize the gift card balance check page, something super lacking in other apps.
The digital gift card feature was very easy to set up and it did exactly what we needed it to. The thing I liked most about this app is that it includes an offer to manually adapt the design to our shop, which improves the user experience a lot. Highly recommended!