Rise.ai: Gift Cards & Loyalty

Great product, and easy to use. Gift Cards are coming in particularly handy in light of the current global health crisis, which is closing may physical locations.

This app provides everything we needed, without the need to upgrade our Shopify plan! Better and cheaper than the out-of-the-box Shopify giftcard feature. After initial setup we had a few questions and received truly great support. Ari even called me to assist us in customizing the app to our needs and made changes into our Shopify code to fulfill our needs.

One small suggestion for improvement ...

App is easy to use and allowed us to migrate existing gift cards over to Shopify/Rise seamlessly. Customer service is also top notch, replies are always super prompt and helpful! Would recommend for sure.

A little premature, but I have shopped and configured enough apps to know this one is above the rest. Great enthusiastic human support. So far, top notch!

Just started with this app, very easy to navigate/set up gift cards and the customer service is spot on!

Cumple exactamente con nuestras necesidades y ofrece una muy buena plataforma para la gestión de tarjetas regalo y de fidelización. Su servicio de atención también es un plus y nos han dedicado todo el tiempo necesario para configurar el sistema. (Thank you John!)

Great looking and user friendly app. I just installed it so I don't yet have feedback on the ROI. I took me half a day to install and personnalise it (including traduction of all texts in French). I had some minor difficulties but Keren from the support center has been a great help and fixed everything for me. She was very reactive and nice.

Very impressed with this app so far. Solid functionality and support has been over-the-top fantastic helping me get things set up exactly as I want.

We switched to this rewards program and it awesome, the support team was very responsive and helpful during the implementation and data migration. This App provides what we needed, a Rewards Program that customers can use Store Credit and still use a discount from other active promotions.

Updated review Dec. 13, 2022 - The head of customer service from Rise.AI personally reached out to me today to address concerns and issues I was having trying out the Rise.AI app. He went through with me all of my concerns and issues one by one. He also explained some of the challenges from their side with being able to satisfy all of my concerns. Although he was not able to resolve every issue ...