Recenze (1 097)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
10. květen 2021

Signed up to use this app with the primary goal to increase repeat customer rate considering our luxury marketing strategy. Setting up the program was not as intuitive initially but the support team is pretty responsive and accommodating. We upgraded from the Small Business and trialing the Pro Level and so far so good. I do wish they improved the native customer "loyalty account" experience similar to their Rewards page as well as provide a birthday workflow to offer a customer reward; hopefully these would roll out soon. Otherwise, would highly recommend albeit being the most expensive app in our tech stack.

KOKOBÉRNA
Spojené státy
Doba používání aplikace: Téměř 3 roky
21. březen 2023

We have been using this app for over 3 years now on our main shopify store. It is a great app and works extremely well. Recently we integrated the app into our Shopify POS and had a couple of technical hurdles. John was able to assist and gave precise instructions how to make the necessary changes. Great friendly service.

Maskscara
Jihoafrická republika
Doba používání aplikace: Téměř 3 roky
Vývojář Rise.ai odpověděl 22. březen 2023

We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!

20. prosinec 2021

I love my gift card! I was able to brand it to my store and the ease of use is amazing. My customers love giving and receiving them. Customer service has always been A1 on the rare occasions that I've had to contact them. I recommend using Rise.ai!

dcamillebookstore
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Rise.ai odpověděl 26. prosinec 2021

Hi there, thank you for taking the time to write a review! We are thrilled that you and your customers love the gift card, and that you've had a great experience with our customer service :)

17. prosinec 2016

So far, Gift Wizard has done an awesome job for us. It was a great find for selling our gift certificates online.

Livinghealthdayspa
Spojené státy
Doba používání aplikace: Téměř 3 roky
Datum úprav: 18. prosinec 2018

Very user-friendly! I had some questions and received a personal phone call to help me out. Looking forward to our sales boosting with Gift-Wizard!

Raddell's Sausage
Spojené státy
Doba používání aplikace: Téměř 3 roky
Datum úprav: 13. listopad 2019

Great support! Very fast to fix any requests - Customers love this rewards program and I love the flexibility with the custom workflows that provide many ways to incentivise customers - THANK YOU!

G-FORCE POWERSPORTS
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Rise.ai odpověděl 14. listopad 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

Datum úprav: 3. září 2021

Great customer support when we have an issue or need assistance. We have had very good engagement with the Rise e-gift cards as well.

Holderness & Bourne
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Rise.ai odpověděl 4. červen 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

28. červenec 2021

Great customer service!! We use rise ai for our loyalty program and gift card. It's so easy to use. 100% recommended

Elmhurst 1925
Spojené státy
Doba používání aplikace: Téměř 3 roky
20. březen 2023

Hilda was extremely helpful in helping me set up a workflow that met my store's needs. She was understanding and worked quickly.

Madison's Niche
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Rise.ai odpověděl 22. březen 2023

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

12. leden 2022

I really enjoy using the app, exceptional customer service team, responds quickly and solves any problem that may have been. Easy and convenient to use and understand.

Fiori
Izrael
Doba používání aplikace: Téměř 3 roky
Vývojář Rise.ai odpověděl 12. leden 2022

Hi there! Thank you for the wonderful review. We are very pleased to hear you've had such a positive experience!