Rise.ai: Gift Cards & Loyalty

Rise.ai is a superior app that is backed up by an industry leading support team! You are not just a customer account to them, but a valued partner that they are truly vested in seeing succeed. Keren and the rest of the support staff have gone above and beyond to ensure we are getting the most out of their platform and that our campaigns launch without a hitch. Top notch and highly recommended!

Rise: Gift Cards & Loyalty has been a great help along with great support for our business which creates company stores for B2B. Thanks for the help and guidance on our project.

Superb app, manages our loyalty perfectly. Ari in the support team has been so responsive and helpful to help us with a couple of bespoke requests we had.

UPDATE: The team has helped me resolve any issues by making some changes. I will say they were very helpful once they were able to get back to me. When I see their customer service has improved significantly over time, I will revise and update my review. Thanks to the team for getting back to me in this critical week! I do appreciate your time and effort to help me get some issues resolved.

We needed this app to offer gift subscriptions through an integration with Recharge. At the beginning it seemed to work, however recently the experience with this app has made our gift buyers lose trust in our ability to fulfill their gift orders. There are some kind of issues going on, however the support, or even responses are very limited from the team. I understand personally when there is a huge setback with your company, all of your efforts are diverted to solving the problem. However, keeping quiet and not responding to messages from customers is a d i s a s t e r waiting to happen. Please reconsider hiring someone to at least answer incoming messages in a timely (less than 1 week response) manner.

We use Rise to provide our Brand Ambassadors with store credit! We have really enjoyed our experience using Rise and communicating with the extremely helpful and kind customer service reps. They have made our lives so much easier!

The app is easy to use, easy to configure, and works exactly as it should. The support team is fabulous, super helpful and quick to respond. Highly recommend.

Love this app!

I am a developer and use it in a number of my stores

A must have for any store interested in expanding clientele and adding a gifting option.

The integration is very simple.
They recently released version 2.0 so we needed to make some adjustments but the customer service team was great and took care of personalization quickly and efficiently.

Have also received positive feedback from customers who particularly appreciate the option of only including an email address/phone number of the receiver.

Absolutely amazing app with lot of possibilities what an online store need to increase the orders and the customer base. Professional looking and very fast support. Worth it!

Super fast and helpful support! Giftwizard is a great option for sending gift cards directly to a friend's email.

Great app. Had a couple of minor technical issues but Ari resolved these incredibly quickly. Very impressed with the service and hoping my customers find it helpful. Thankyou.