Recenze (1 097)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
8. prosinec 2020

I downloaded this app for e-gift cards this holiday season. I had several questions prior to launching, and each time they were so helpful and able to walk me through each step!

Pumpkin Creek Ranch
Spojené státy
Doba používání aplikace: 10 dny
4. listopad 2017

Great app. Had a couple of minor technical issues but Ari resolved these incredibly quickly. Very impressed with the service and hoping my customers find it helpful. Thankyou.

Scruffs To Crufts
Spojené království
Doba používání aplikace: 11 měsíci
2. listopad 2022

The app works like a charm and integrates easily with the theme along with excellent support team (John)

Kai Gourmet
Spojené státy
Doba používání aplikace: 10 dny
Vývojář Rise.ai odpověděl 7. listopad 2022

Hi Kai Gourmet, thank you so much for your kind review and support! We are thrilled to know that you are happy with our app. Have a nice day! 😊

21. červen 2017

The GiftWizard team has been incredibly supportive & helpful all along the way, informing us of updates & new features when needed as well as replying promptly to any requests we may have had in the meantime. Ari has been infinitely responsive & attentive from the very beginning. The gifting system makes things easy for customers to place orders for friends & family, we definitely recommend it if you're looking for a great gifting feature or a pay-it-forward type of option. :)

Gc2b
Spojené státy
Doba používání aplikace: 11 měsíci
27. listopad 2021

The staff support during my migration process has been nothing less than spectacular. I've had four different reps step in when the one I was working with was out, and everyone was on top of my account and ready to help, even before I was a paying subscriber! Itay was the final rep who performed my migration from Square to Shopify, and he went over and above to help me understand the process, and what benefits we could expect from using Rise.ai Gift Cards and Loyalty Programs. Highly recommended! Honestly, their features are so rich that it's even more complex than my company needs at this time, but I feel we will grow into using all features offered, in tandem with our awesome new Shopify site. Shopify has come a long way with app integration, and it truly is like an all-in-one, seamless experience, without feeling like many moving parts.

Park Avenue Wines
Spojené státy
Doba používání aplikace: 10 dny
Vývojář Rise.ai odpověděl 29. listopad 2021

Thank you for this wonderful review. We work hard to ensure the best customer experience for all merchants, even for those who are enquiring or have not yet subscribed.

We understand that migrating from one platform to another can be a stressful experience for businesses, and we thank you for describing your experience with Rise as "spectacular".

Additionally, appreciate you making note of the broad spectrum of "rich" features we offer.

If you have any further questions, please let us know. All the best with transitioning to Shopify!

Datum úprav: 24. únor 2021

We used this app for more than 3 months, started with the Starter plan, actually it works properly and functionality, but the big problem is not worth the money to invest. 1) The app name "Gift Card & Loyalty program", We suggest it should be changed to "Gift Card & Store Credit", their loyalty program is to overcharge, they charged $16 monthly for ONLY one workflow, compare to other developers, they will give us 10 FREE workflow loyalty program. 2) We are paid users but it took more than 24 hours to get approval for the workflow we created, we waited for your approval but you still charge our credit card on time, it's fair enough, isn't it? 3) If you are Shopify Owners, and you are looking at the Loyalty Program or Reward Program please go far away from Rise.ai, they are not a great choice, they are only good developers in selling Digital Gift Card and issued Store Credit.

Eminent Beauty System
Kanada
Doba používání aplikace: 8 měsíci
2. červen 2023

Great customer service answered all my questions quickly. The agent was Eddie. So far RISE is very helpful for me because I need to issue store credit to past customers and this is a wonderful option instead of refunds.

Evolving ButterFly
Spojené státy
Doba používání aplikace: 10 dny
Vývojář Rise.ai odpověděl 21. červen 2023

Thanks for your feedback! It gives us much pleasure to know that we were able to provide you with the assistance you need. Our support team is always available to assist you if you need help! Cheers :)

Datum úprav: 2. září 2020

Really good app. I switched from a point-based loyalty program and this store credit program works much better for my customers since it's easy to understand. Support has been phenomenal as they were able to answer all of my questions as I was learning about the back-end stuff.

Ma Pies
Kanada
Doba používání aplikace: 10 dny
16. květen 2016

The app is fantastic, exactly what i needed for our store and the support from Shalev was above and beyond.

Earth Toys
Austrálie
Doba používání aplikace: 10 měsíci
15. říjen 2017

Ari was a lifesaver helping me to set up my E-Gift Cards. It was important that only the E-gift pages show the EG buy now button and Ari made it happen. Support is very responsive and I'm impressed.

Photocutouts Com
Spojené státy
Doba používání aplikace: 10 měsíci