Rise.ai: Gift Cards & Loyalty

We used this app to send electronic gift cards during the holidays, and it has been seamless. The team is super helpful and responsive to questions. Highly recommend the app.

Update** Sept 25, 2020
I had an issue with a customer who ordered a gift card but did not receive it. I messaged the Chat and Sam replied back to me quickly and informed that there was concern that the customer used part of a gift card to pay for the gift card. The level of sophistication to safeguard us is great. I really enjoy using Rise. It is the most expensive app we use but quality does not come cheap. Money well spent! I found Rise while searching for a gift card based loyalty program. I have never looked back since. After downloading it, I saw it was very intuitive to set up. I scheduled a call with a Rise representative to speak about the app and what it can do. After a quick 30 min call, I had what I needed to continue building out my flows and start building greater loyalty with my customers. This is the fastest I have been up and running with an app. Rise has been great and they continue to be great. Thank you for the amazing service and awesome product!

We are very impressed with the nuisances with this app, it is very very clever and it really does tick the gift card and store credit. The customer service is outstanding and they took on our custom suggestions and will put them into action! Their rewards program is a bit weaker than their gift cards functionality. We are undecided about the cash back rewards vs other points based rewards, this is a drawback. Not being able to make the customers 'save' and 'build' their rewards is something I think may be a drawback. All in all worth the money though.

Pretty cool tool to simplify the Gifting option. Ari's customer service is outstanding. Very responsive and open to customization requests with a tight turnaround time. Would recommend to anyone looking to a simple solution to add the gifting option.

Very easy features and the support is very quick. We use Rise for gift card and creating discount codes.

At first I was initially irritated that their old pricing guide wasn't clear and didn't realize what was/wasn't included at different price points until after installation. HOWEVER....After seeing it from the customer perspective they changed their pricing tier wording here in the app store the next day to reflect things more clearly. The Rise team really does care about how their customers and potential customers feel about their product and genuinely want everyone to enjoy its features and everything be clear. Not to mention, it has great store credit features that I don't think any other app has.

Easy to use! Customer service has been responsive and very helpful with our needs. We recently upgraded our plan and are enjoying the new features available to us.

John with Rise has been very helpful with my issue that I had today. Very informative and speedy at responding/solving the matter!

We migrated to Shopify and needed a quick bulk-add of gift cards which was our sole reason for the app, however we now launched a loyalty rewards program with an upcoming membership program to use with and we are super thrilled how the app is working. I would recommend the videos and help docs as they were super helpful, but in addition to that their support (esp. Pauline) was AMAZING!

The customer service I received from Eddie today was phenomenal and that's very difficult to find these days. Thanks for quick response and action on fixing my overlapping button!!!