Rise.ai: Gift Cards & Loyalty

Great support, especially through issues we had and easy to use app. The customer self service option (for customers to check balances without having to reach out) is a big help.

Great app and even better support team! Roy was able to help our storefront with flows and automation needed to have a successful campaign.

I've only had Rise on our site for a few weeks but it's already proving to be the right solution for us. We love that customers can schedule their gift cards and send it directly to the recipient, something we were not able to do with the limitations of Shopify Plus gift cards. We also just integrated with Okendo for loyalty rewards for reviews and I have high hopes that this is going to work well because we were not able to remind customers when their rewards are going to expire. The customer service team has been so helpful. They are really responsive and helpful which is the most important thing for us. Especially Pauline and Eddie. Thank you for your continued support as we fully integrate with Rise.

This app is super easy to set up and use, but more importantly, they have great customer support - because I'm not so handy with technical stuff. I'm not good at frustration either, and they make it really easy and are really NICE. Thanks to the GREAT Customer Support Team!

Love the gift card customization feature - to create a more memorable experience especially during these virtual sharing times.

I am very happy with this app. It is simple to set up - even for me who is not very technical. The support has been great. I have emailed and had face time call - very personal and practical in helping me.

Great Customer Support . Just starting out with the app. Excited with the possibilities that the APP provides to build effective customer loyalty and reward program.

Pauline answered my question promptly and also made sure if everything is already good on our end a few days later. That's attention to detail and good customer service!

The best retention app on Shopify!
Roy and the team were super helpful, and I think this app is a must-have for everyone!!!

Update on 6/26/2020: Rise.ai's customer service does not cease to shine! Very responsive and attentive to their customer needs. This 1-person small business owner, appreciates that 1000%!

~ owner, LaliSimone (www.lalisimone.com)

My experience with Rise.ai has been very positive. The workflows are awesome as well as the email templates. They are a quick and easy way to activate and manage a successful loyalty strategy for my shop. Plus the customer service is excellent.