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Very solid tool with responsive support and an expanding roadmap. They are solution and outcome oriented - making commerce better for customers and merchants, not just on standing pat with a product. Looking forward to growing with them on board.
The customer service is excellent. Really fast response time. Eddie did a fantastic job helping with a minor issue I was having.
Thank you for taking the time to write a review and for giving Pauline a shout-out! Please let us know if you have any other questions we can help with :)
Surprised how good this app goes for creating a loyalty program. Rewards are with real money, not with points. This is much better to make the customer come back and use their credit.
Awesome APP! The customer service is truly amazing and they will go out of their way to help you out! HIGHLY RECOMMENDED
The customer service is incredible. Noa has been pending all my doubts satisfactorily. Thank you. The application works as expected. Infinity of options to reward consumers.
Thank you for this awesome review - your success is our success 🙏
Good luck with your new Store Credit and Rewards Program!
Amazing service and Great app! Thanks so much Ari for answering all of my questions today!
We changed our store rewards system over to Rise from the Smile app. So far it is proving easier to use for both us and for the customer. The support team efficiently helped us import thousands of customer rewards balances into store credit.
We are much happier with a store credit system that uses the Shopify gift card mechanism, over our previous points based system that used Shopify promo codes. Customers were previously frustrated that they had to trade in 'points' for a voucher code that then couldn't be used alongside other promo codes so we were often having to void vouchers and manually re add points so that customers could continue to save.
With the Rise app, our customers are more aware of the rewards system and it is instant. As soon as it was live, a customer used their store credit because their balance was visible at the cart which is a fantastic feature.
In addition, we especially love the neat gift card product feature that customers can personalise for the recipient.
Looking forward to seeing this increase customer loyalty further and improve gift card sales.
Thanks for a great app!
This is such a great app to allow for gifting on our site! We love that customers can exchange gifts! And their customer service is fantastic! Thanks for all your help, Ari!
Great functionality for the price, and very helpful customer service! Rise was a perfect replacement for our old loyalty app.
Hi Rikumo! Thanks so much for taking the time to leave this review—we really appreciate it 💖
I just installed the app on time for the holidays and I've loved their top-notch customer service. From their initial video call to help me create the best gift card program that fits my company's needs to their online customer service to help me customize the look and fit of the gift card experience!
Thank you so much for this great review!
Enjoy your Gift Cards and Rewards Program 🙏