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I've been using this app for several months now, slowing implementing the functions. The written support documentation and videos are detailed and helpful, and if there is any uncertainty or ambiguity the support team in available to talk through your particular concern. We're currently using the app for its loyalty program with rewards as well as store credits. Gift card functionality is superb with an impressive presentation to the gift recipient. Five Stars!
Thank you for this amazing feedback!
We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.
Should you need help with anything, please do not hesitate to reach out. Cheers!
Every E-commerce store MUST have a loyalty and giftcard program to retain re-engage and reward clients Rise has done a great job simplifying the process. Great Team! Fast response, and continued improvements! Highly recommend them.
Thank you for a great review!
Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
This app makes it easy for visitors to send your products as gifts, which in turn boosts sales. The GiftWizard support has been stellar, the installation was quick and the features work smoothly.
This is an excellent app, and the customer service is 5 stars. They are quick to respond to any questions I have. The loyalty credit has been a great selling point for our customers, and has helped increase our AOV and return rate.
Thank you for your review! We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to reach out. We are always ready to support you!
I have only implemented the Gift Card section so far. And I really like it. Communication is excellent and I am looking forward to looking at the rewards and loyalty section. I would definitely recommend this app!
The chat support from the app is good and give you the information when is possible :) Have a nice day
Thank you for the review :) Please let us know if there's anything else we can assist with.
We were new to running our own ecommerce this year and chose Rise so that we could issue store credit as a return merchandise option. We also decided to use Rise to issue bulk gifts cards as part of a rewards programs. The Rise team has been great to work with and was very responsive to helping us accomplish what we needed to do. We'll definitely consider additional services as we expand our store.
Thank you so much for this review. We're so happy you love it 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊
Easy to use APP for Customer Rewards. Very prompt support by Itay. Easily configurable rewards workflow. Schedule and Send Gift Cards directly to recipients. Rewards are credited as gift cards and not as discount codes i.e. Single code per customer.
Thank you so much for this awesome feedback!
The team is motivated by these wonderful comments and we promise to keep working day by day to optimize our products and services. Cheers!
I love this app, I had some initial problems with it freezing on mobile but the developers were quick to resolve the issues as soon as I alerted them.
We love the App, so far very easy to integrate. We had a couple of questions and John and Pauline helped us a lot. They were very responsive and patient during the process.
Thank you for your review :)
It's good to know you've had an easy integration experience.
John, Pauline, and the rest of the team will be happy to assist further if any other questions come up!