Rise.ai: Gift Cards & Loyalty

The Rise team never ceases to impress me. Their customer service and willingness to help is outstanding. As a growing business, it's nice to know you have a company that truly supports my business needs. Another great customer service experience. I'm so happy the Rise team worked with Facebook to get the gift card added to the platform. This will help with brand awareness. The app is easy to use and set up. I like the three options it gives customers to send as a gift. You can also give users a choice of images to select from, to add a customized touch.

Yair and his team were very responsive and super helpful to get things up for my holiday promotions. I had some technical issues and customization needs and they jumped in right away to help me out.

It's a fantastic app to manage customer store credits and gift cards. It seamlessly integrates with Shopify and gives the customer the ability to view their gift card and store credit balances on the account page. The Rise team has also been extremely helpful in getting us set up and resolving any issues/questions that came up.

The rise app is does what we need without too much drama. But their documentation less than optimal... The tech support, however, is really outstanding. My recent interaction with Junalou was typical - good, concise information that pointed to an answer and a solution.

Great customer support. I want to say Pauline did an amazing job! she is an amazing support! I am really impressed how she handled my questions!

Excellent app!! One of the few apps that we've never had an issue with.... except when we somehow messed up the formatting on the product page. But their support team responded quickly and helped us fix the issue. If you're looking to add custom gift cards, a loyalty program, and an easy store credit option, this is your app.

Thank you for responding quickly and for providing a friendly support! The issue we were facing was easily resolved.

Great! Customer service was awesome. Eddie would super quick and friendly. He was able to get my problem solved so fast

Eddie was wonderful and answered my questions quickly, provided resources, and offered clear explanations. Simply wonderful.

So far so good! We've used gift cards for a while and are now rolling out loyalty. Helpful customer service too!