Değerlendirmeler (1.097)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %92 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 1 yıldıza sahip
6 Şubat 2022 tarihinde düzenlendi

I had a couple of questions shortly after installing the app and received prompt response and resolution. I've had the app a few days, but so far am very pleased. Italy was very helpful.

Up Higher Apparel
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 gün
Rise.ai yanıt 29 Mart 2022

Hi there,

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

19 Eylül 2023

Very nice and helpful support.
Easy to install, easy to use for clients.
I highly recommend !

Nuoo
Fransa
Uygulamayı kullanma süresi:5 gün
Rise.ai yanıt 21 Eylül 2023

We're glad to know that you had a positive experience!

Should you require assistance with anything in the future, our friendly support team will be ready to help! :)

12 Mayıs 2022 tarihinde düzenlendi

WARNING When I tried to cancel my subscription they refunded the fee of $199 and turned around and back charged me over $618. They said it was my fault as I mistakenly clicked to change the plan when trying to look for a way to cancel it. When I reached out to support for help I was told I should have paid attention to the warnings about the monthly overages. I explained what happened and was told too bad. I paid $199 on April 12, 2022 to cover April 12 - May 11. I tried canceling on May 12. They are now refusing to refund me. This is outright fraud and a scam. Buyer beware!

Everything Keto
Kanada
Uygulamayı kullanma süresi:4 ay
Rise.ai yanıt 23 Ocak 2022

Hi there,

We appreciate the review and feedback after your conversation with Dana.
Please let us know if there's anything we can help with in the future.

8 Aralık 2020

The onboarding process is incredibly designed. This seems to be a very impressive software. Support is helpful as well!

Fidget Widgets
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 gün
Rise.ai yanıt 8 Aralık 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

19 Eylül 2017

Easy installation. Excellent customer support. I ask lots of newbie questions, and get patient, helpful replies every time.

Culturesonar
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
2 Mart 2021 tarihinde düzenlendi

Very disappointed....The app messed up my site appearance. I was billed multiple times for this app, and over two days no one was able to fix the issue of the "Send A Gift" button. Then after several follow up emails, I received no response.

Lovespoon Candles
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
28 Temmuz 2017

Our store is testing out the app, their support team( Ari ), are really helpful with any issues and questions. Worth giving a shot for your store!

Revanika
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
21 Ekim 2015

Really, really good customer support. Unfortunately, this app still needs some tweaking as it really messed up our Home page at www.lushlabels.co.uk and also the product pages - a huge pop up kept appearing and crashing the page from loading properly.

I'm sure one day it will be good and its a great idea but didn't work for us.

Lush Labels 4 Less
Birleşik Krallık
Uygulamayı kullanma süresi:4 ay
Rise.ai yanıt 21 Mart 2019

Hey guys,
While the customer support was great (still is), we are sorry that during 2015 your experience with our app didn’t quite match your expectations. Today, we work with thousands of satisfied merchants who are getting amazing ROI using our tools.

Feel free to reach out anytime at info@giftwizard.co or at +1 646 8786419.

22 Şubat 2021

This app's support team is quick and helpful! Thanks Keren :) The interface is clean and user-friendly. Great design!

Breakout Bras
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
30 Mart 2021 tarihinde düzenlendi

John at rise.ai was extremely helpful! He quickly got back to me with a very thorough explanation of how to resolve my issue. Love this app and highly recommend!

Sloane Ainsley
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay