Gift Wrap Plus

The app provides a terrific array of options for gift wrap, enclosed note, etc. It works flawlessly and serves our needs completely. I am most impressed with the level of customer service. Not only did they stick with me patiently on an issue I could not resolve, but they followed up multiple times, even bringing something to my attention I was not aware of, in an effort to ensure the app functioned perfectly on our store. Thank you Gift Wrap Plus!

This app allows me to offer gift wrapping options to my customers. At first I set up just one option on my own and that went fine. But then I decided to add another girftwrap style choice and needed help setting that up. The support team is fabulous -- they respond very quickly, usually within the hour. They have handled all of my customizing requests efficiently and pleasantly! I highly recommend Gift Wrap Plus for both their product and their excellent support.

I have used this app for over a year now, never had any issues, its always worked like a dream, looks smart, easy to set up and maintain and if you do sell enough to need to pay for the app, the cost is cheap enough to make back on your sales of wrap. I recently had a query to add a choice of Xmas and Floral wrap with the festive season coming, they replied in minutes, with a fix, and that is now complete, I am so happy! Customers can now pick between wraps. Thank you

This app has just saved my sanity! Soner worked with me to help customize this to fit our needs. We offer complementary gift wrap with purchase and it was hard to find the right fit for our needs. She was so quick to respond and alleviate my worry about tech glitches. I had customers checking out and utlilizing the gift wrap scroll down option and notes within minutes of getting it running. I highly recommend this for anyone needing to add this service to your business. Very responsive and really helped us to make it fit our lil shop.

We needed a simple app that would attractively add a gift wrap option to our store. We installed and then uninstalled this app b/c it didn't appear to be as customizable as I suspected. I sent a note to their CS team just to be sure, b/c I really liked the look of their features, and within moments got an email back explaining that they would customize to my specifications. We had an incredibly efficient email dialog and ultimately, the app works exactly as requested. Brilliant CS, great and easy app, best out there for gift wrap by far!

I just purchased this app and ran into a little issue. Soner was quick to respond and got everything working great. Thank you! Like the customization options. ETA: After using the app for a while, I just want to update to let others know you can use it for so much more than a gift wrap app. We launched an item as a pre-order that we knew would not ship in time to arrive by 12/25. What we offered instead was a free gift card that we would send so they would have something to put under the tree. This app worked perfectly to add the checkbox so some people could let us know they wanted the card and others could opt out.

Can't say enough great things bout Gift Wrap Plus. Soner Biricik and the other folks at Nulls.net are great to work with.

In a period of 24 hours they worked on fine tuning our site to work exactly the way we wanted it to. Their response time is within minutes of reaching out to them. We had some "special" circumstances with integrating our gift wrapping products and they came to the rescue, writing additional code to accommodate a user friendly interface for our customers.

This is a great product out of the box but the real testament is the personal attention we received from their support staff.

Big Thanks from all of here at Puppy Culture!

This app is THE BEST gift wrap app on the platform, I promise you will not be disappointed. I received grade a customer support - immediately fast replies! I asked the developer for a change, and it was changed within 24 hours... absolutely incredible. I've been using this app for months now and am always impressed at it's intuitiveness. I see other shops that use a different gift wrap app and none of the others look at integrated, smooth and clean as Gift Wrap Plus does. Also - you get the MOST for your dollar here - other apps are way more expensive and offer LESS features. I am very happy this was the first app I chose for gift wrap - the dashboard makes everything easy to view/edit. Thank you Gift Wrap Plus for all the work you've done for Pazzazed during our busy holiday season - your constant customer support is immensely appreciated and we will be shouting your name from the rooftops for all to know about the amazing work you've done with this app.

Outstanding customer support. We had a few minor tweaks that they helped me with in lightning speed. The app is very easy to set up and use.

Awful app but even worse when it comes to support. Charged three times for October 2020 subscription ($22.97), deleted the app because it didn't work properly and the developer is refusing any refunds. I can afford it but it is still stealing my money. Install at your own risk. As a backup to my complaint here is a copy of the email from Shopify Support confirming all the charges, this app producer's refusal to allow a refund for the THREE subscriptions and his harassing manner..... Katie B (Shopify) Nov 3, 2020, 7:02 EST Hey Rodney,
Katie here from Shopify support, just following up in regards to your ticket; refund request. Thank you for your patience while I get this sorted for you and I hope you're having a good day!
I talked with the developer and they have declined the request for a refund, I had even put this forward to our partner support team and there isn't anything that can be done on the basis that the developer declined the refund which makes it so the system can not allow me to push one through for you. I know this isn't what you were hoping for and I understand how long this whole process has taken for you and for that I truly do empathize.
I took a look over the emails you sent me and I can agree that things weren't the most professional on the developers end for sure. Because of this I have escalated this to our Partner support team where they are going to file a complaint with the app developer on your behalf.
I apologize that there isn't anything further that can be done and I really do appreciate you giving me the time and a chance to try to get this sorted for you. With all being said and done I do hope you have a great day.
Cheers, Katie Shopify Support Advisor