EG Auto Add to Cart Free Gift
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
Arvostelut (625)
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Great app, functionality works nearly perfectly and the app developers and support are very helpful if you run into any issues.
Great support team !!
I like that this app works with our existing cart drawer and cart page. This makes it possible to have wholesale and retail pricing actively working with our existing theme and this app. Very easy to install and use!
Highly recommended. For us the best part is it is fully compatible with the Shopify Discount section. Thank you for the support team they replied very fast.
Support is amazing and fast, shout out to Nathan for the superb support. One of the best apps for the featured offers, has always a big fan for the apps from the company.
Easy and quick install - great options, clean cut!
Not too happy with customer service. Sent a request out over a week ago and no one has responded back. If I can't get help, I can't use the app. When will I get a response?
Hi Haus of Business team,
Nathan here, the product manager of EG. I am disappointed to read this review after helping you with the issue you reported.
From our side, the main point of delay was caused by our request for your store's collaborator code - this requirement is imposed by Shopify and was out of our control as we needed to log in to your store to see the issue you reported. Our records show our request for you to share this code with us was sent on 11th December and you replied on 18th December (the same date you wrote this review) asking why no one had replied to you, when we had.
We worked hard to debug the problem you raised with us and found you had many custom pages on your site where you add products to the cart/checkout in different ways which led to some back-and-forth discussion to pinpoint where we could replicate the issue. Within a day of us having access to your store, we found the changes needed to be made on your custom theme to resolve this issue with EG not applying rules. I kept checking your store and saw that these changes were then implemented and that they solved the problem but did not receive any update that they worked.
I am pleased to see you are still using EG and making good use of your rules to boost your AOV and conversion rate.
All the best,
Nathan
Great app and team! Nathan was super helpful in customising the app to match our branding requirements and was also able to help us with troubleshooting during the set up process. Overall we're really happy with the results of this app which we used to reward our Loyalty Members.
Love this app, it does everything it says it would do. Customers love the automatic Free Gift added to the cart. Try it, your customers will love it.
Eliot Grey
amazing, easy to use and super clean