EG Auto Add to Cart Free Gift
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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App does everything we were looking for so far. There was an issue displaying gift products in the cart. Even though the issue was no fault of the app and to do with our theme instead, Nathan took a look and found a fix for the problem in no time. It was great work and we're looking forward to making use of the app features moving forward.
We really appreciate your review and are over the moon that EasyGift and our support team provided the solution for you! Let's raise your AOV and conversion rates! 🙌
Very user friendly and easy to use. This app will help our store easily keep track of free gifts with purchase!
This app is a great tool to add "free gift with purchase"! We had a minor issue on install, but the team was quick to resolve it.
We're grateful for your review! EasyGift is raising the bar for your store's performance. Cheers to more success!
The app is incredibly easy to use, works seamlessly with our custom theme, and handles a ton of edge cases. Would highly recommend.
Wow, thanks for the great review! It's awesome to know that EG Auto add to cart works well with your custom theme and makes handling those tricky scenarios a breeze. Your kind words mean a lot to us, and we’re here to keep the smooth sailing going!
App did not work properly. Sometimes it added the item to cart with the trigger product, sometimes it just added the free item to the cart without a trigger product. Contacted support and never heard back.
I used this app specifically so that it would add a product and a discount to the cart for a send X get Y Free promotion. The app's description said that it would do this and had the features to do this, but never worked. When I contacted Customer support, I found them to be rude and unhelpful sighting that they already talked to our sister company. I deleted the app after 2 days and would never recommend this app.
Hi there, we're really sorry you haven't been able to get the app working on your store. We'd love to fix it for you and help get your promotion running - we've sent a follow-up over email so we can try to figure out what's causing the problem.
You need to create discounts in Shopify. The application applies them automatically. It is not comfortable. For example, the buyer has a promo code for a 10% discount and he will not be able to receive a gift
Update: 14 August 2023:
Hello,
I noticed you have reinstalled EasyGift and have used it well, I've tried contacting you to find out how you're finding the app now we've made considerable improvements to the app since you last installed it and had a bad experience. I'd greatly appreciate any feedback you have about the app now and why you've decided to use EG again. Feel free to email me: nathan@fiftypoint6.com
Kind regards,
Nathan
Product Manager of EasyGift
16 June 2022 reply:
Hey there,
I apologise that you have faced this issue with EasyGift - we have made an effort to highlight that a method of discounting needs to be used to make the item free.
I have emailed you about your grievance and have suggested a solution for you and hope this can make it right. Please get in touch with: services@fiftypoint6.com if you have not received this email and I can explain the solution we have.
Kind regards,
Nathan
Product Manager of EasyGift
Just found this awesome app, easy to set up and use, created my first GWP worked perfectly.. cant wait to set up more :)
Thank you for your positive feedback! We're glad the setup was a breeze and your first GWP went smoothly. We look forward to seeing more great campaigns from you with EG Auto add to cart! :)
Awesome - so easy to use and works straight out of the box. Solved a big limitation for us straight away. 10/10 recommend
Your review is music to our ears! EasyGift is driving growth for your store, and we're thrilled to be a part of it.
It doens't work with some templates. Be aware and make some tests before activating. Adding product to cart became a infinity loop in our store. I got no answer from support within 48 hours and we lost our campaign.
Nathan here, the product manager of EasyGift. I'm really sorry for the inconvenience caused by this - we do have a simple solution for the issue you faced. We replied to your email within 12hrs and I have tried to contact you several times via phone and email since - but we have never had a response. I would love to get this up and running for you!
Please reply to the support request where I can help out or email me directly at nathan@fiftypoint6.com
Best regards,
Nathan