EG Auto Add to Cart Free Gift
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WHy do i still get charged even after uninstalling this. I want a refund
Hi BodySonicUS team,
Nathan, the product manager of EG here. I have tried calling you multiple times and sent a few emails but have been unable to reach you to resolve this matter. The subscription charges are handled by Shopify - and the app's subscription fee is taken at the same time as your monthly Shopify plan payment. The records show you uninstalled it during the second month of use which correctly led to the second payment being charged for. This review shows the amount of time you used the app - you were installed for 2 months and were charged correctly for the duration of your usage.
No more payments will be taken as the subscription ended when you uninstalled.
I am happy to discuss this with you, feel free to reach out to us here: support@506.io
Kind regards,
Nathan
These guys are amazing. This app is super easy to set-up and customer service is top in their class. Wanted a little customization done to make it look cleaner with our offer and bam... they where on it and had it perfect the first time. Highly recommend you give them a try. You won't be disappointed...and It works perfectly
great app
The app’s instructions were easy to follow. It showed me how to embed the rule I have been wanting to utilize. After installation, it worked immediately.
Simple and straightforwards - does exactly what I need it to do for a last minute promotion. Promotion hasn't launched yet, but so far so good out the box!
Great app, easy to install and to use and the support team is very helpful. Try it for yourself & pamper your clients with gifts.
the best solution for gifting
As easy as easy can be.
This app works perfectly and their support team is super helpful.
Wow! Thanks for the amazing review! All the best with your EG rules
This app rocks! After tearing my hair out with another free gift app for days, and costing me hundreds in fees and developer costs, along comes EG Auto Add to Cart. I was set up in less than 5 minutes, and Stephanie my support person was there to hold my hand when I had a question. Oh, and they cost a fraction of their competitors! Highly Recommended!
Thank you for your wonderful review of EG Auto Add to Cart! Your satisfaction fuels our passion. If there's anything we can do to make your experience even better, please share your thoughts. Wishing you terrific sales and happy customers! 🛍️