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Still in the early days of testing out this app, but so far it's been quite good. There are a few (relatively secondary) issues/bugs to work through but overall it's been a positive experience thus far. Will check back in with an update (good or bad) within another few months.
Doesn't even deserve one star
I wrote and talked, they said they would give me my money, but they didn't.
Give me my money back. If I don't get an answer from you, I will write again. I do not recommend it to anyone for now.
I just talked to the support team and they solved my problem so thank you
this is great
The only problem was that I didn't use the application, so I wanted to get my money back since I didn't use it.
I gave it 5 stars again, my problem was solved, great
I was looking for a very particular usecase and this app solved that for me, I must have tried 8-10 apps but finally this was the one that met my usecase. The team and support is also super quick, absolutely a delight to have such Shopify apps that makes the merchant's life easier
We have really enjoyed this app so far. We added it onto our site right before Black Friday to test some cash back campaigns. They were very effective. Sid and the team are also very good to work with!
I cannot say how pleased I am with Sid and this app. We've driven over $10k of revenue in a couple weeks. Here's what we did:
1 - Surveyed our customers and offered them $25 for taking surveys. We improved our businesses, and the AOV for the redeemed gift cards is over $200
2 - Started giving 10% cash back in our brick and mortar. The way the customer can get this is by registering on an iPad. Now we have our walk-in customers' information + marketing privileges
3 - Customer winback drip sequences. This has re-engaged churned customers unbelievably well.
Don't think twice, just download this app and use Sid's genius to get you succeeding with it!
Great app but most importantly the best customer service I have ever received. Their team, especially Sid, is always responding promptly and always willing to help us in any way. I really appreciate their help with our random questions and requests that we keep throwing at them.
Sid and the Skai Lama team were fantastic! They custom-developed a feature for us, and it has worked wonderfully and really opened up a new way for our customers to enjoy our products. The Giftkart app itself has been a great addition to our store, and we really appreciate the app and the service. Thanks for a great app!
Works well for our gift cards and support great - fixing error code showing on website within a couple of hours
Great customer service! Helped us set up everything to get the app up and running as fast s possible
We're very happy with this system's ease of use and effectiveness. Also, a big shout out to the team, who have been responsive and supportive throughout the set-up process and development of the first campaigns. Thank you!