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It was easy to launch and do what we needed, but we had to cancel due to all of the fraudulent chargebacks we received. The fraudulent scale wasn't reliable.
Thank you for sharing your experience and for being a valued user of our app for almost two years! We're glad to hear that it was easy to launch and helped you achieve your goals during that time. However, we’re sorry to hear about the issue with fraudulent chargebacks, as this is something we take very seriously.
It seems like this may be related to a specific issue with discount codes that we've addressed in our support article here: https://support.goappstudio.com/article/24-how-to-prevent-frudulent-abuse-of-your-gift-cards. We encourage you to take a look, as it offers some useful preventative measures.
In the future, we’re here to help, and contacting our support team right away can ensure a swift resolution. We truly value your feedback and would love the opportunity to work with you to improve your experience.
Thank you again for your continued trust in our app, and please don’t hesitate to reach out if you have any further questions or concerns.
Really loving this app so far! We simply wanted our customers to be able to send a digital gift card directly to the recipient, be able to leave a personalized message, and select the date that they wanted it sent. It was super easy to customize the way the product look and the email notifications that were sent out. Also, customer service was so fast and friendly! 5 stars!
Great app! It's driven additional sales for us over the Christmas period and has helped us to reach international customers who we wouldn't normally sell to. Good customisation options, well put together interface, and the support has been terrific! Really glad went with this app.
Support really helpful !
Excellent support they helped me with a detail on my iphone mobile
The app suits our needs perfectly, and the customer service team helped us with every request we had. hand you!
Fast and friendly customer service. They helped us to install the app and now, a year later, they still give us very prompt help with anything we need. Thank you!
I like the minimalist look of the app, it was exatcly what I was looking for. Customer support is also great, they immediately responded and solved the issues I had when installing the app. Thank you
After trying and removing two other gift card apps because they were difficult to work with, I installed Go Gift Cards. Third time is the charm because it worked perfectly. I had one little issue and Gareth fixed it. Perfection! Very happy with this app.
Everything is perfect! Just what I'm looking for and the flat rate is great for a startup like mine. I ran into a small issue, contacted the team and they were able to help me right away. Very happy with the app