GOAFFPRO ‑ Affiliate Marketing

We just moved over to GoAffPro from UpPromote. The API is much more robust and performant and flexible. The platform is easier to use. The support has been outstanding. Highly recommend!

I’ve tested a lot of solutions, and Gopaffro is by far the best. Reliable, high-performing, and super easy to integrate.

Plus, they have a solid API, which makes scaling and automation effortless. Highly recommended.

**Edit to add**

While I do appreciate the more detailed response provided, it was only received after the chat had ended and after I had already submitted this review. If your agent had clarified earlier that the chat was intended for basic inquiries, rather than repeatedly sharing links and duplicating the same information, and had escalated my concern to the appropriate team member in a timely manner, I would not have felt the need to leave this review.

Additionally, at no point during the interaction was there any acknowledgment of the inconvenience or an expression of empathy. Instead, I received a follow-up email that came across as dismissive in tone, requesting that I remove or revise my review.

I would strongly encourage your team to approach situations like this with greater clarity, responsiveness, and empathy. While I was initially open to updating my review to reflect a more positive experience, the way this situation has been handled has not supported that outcome.

Your team wrote the following: "I would like to clarify that chat support is only meant for basic level support. Where they share guide links. The technical team is available at admin@goaffpro.com 24/7, where advanced queries like this for MLM can be clarified ASAP.

While we continue improving our support. We hope that in good faith, you do help us out by updating or removing your review. Your query was answered via the ticket (accurately and precisely).

Would also like to mention, that we checked your previous chats, and ALL of them were answered (with your acknowledgment). "

I would like to add, that in many of those chats, I acknowledge that your team is not answering my inquiry clearly and that I've already read the links provided. I generally end the chat out of frustration because they will not provide further clarity.

All I'm asking is for your team to be empathetic and provide clear and accurate responses. If they can't clarify further, just say that. Don't say 'That's the best I can provide you.' Instead, apologize for the inconvenience, acknowledge that you don't have the information necessary to answer my inquiry, and let me know you'll escalate it to the appropriate team who will get back to me.

As a customer service manager, your experience leaves a lot to be desired.

The app itself is okay, however, their customer support is absolutely terrible. They are very robotic and just paste links to their help articles. Generally, I've already reviewed those and need a deeper explanation. Instead of providing the explanation in a different way or adding depth, they simply copy and paste what is written in the article. This has happened on multiple occasions. They also ask for my URL EVERYTIME. Is that not associated to my account when I ask for help?

Honestly, the terrible support makes me want to reconsider using the app entirely. Good luck getting any questions answered that are beyond the scope of a pre-written, generic support article.

GoAffPro was a GREAT option for us to grow our affiliate program! The dashboards were great for tracking and team was always responsive when we needed support. A great option at a reasonable rate.

GoAffPro has been a great partner for our affiliate program. The support team - especially Rohan is always quick to respond, patient, and helpful whenever we run into questions or need guidance. Their assistance has made our setup and daily management much smoother. Highly appreciate the great support!

Excellent support and quick assistance!
We recently needed assistance with an affiliate payment and account audit issue, and the GoAffPro Support Team was extremely helpful throughout the investigation.

They responded quickly, provided detailed information. Their support was professional, responsive, and very helpful in helping us understand what happened and continue our internal investigation.

We really appreciate the team's patience and support. Very helpful support team!

Not the most intuitive app to use, but support was very helpful and helped me achieve what I needed.

Selected GoAffPro from a few different options and so far it's working great for us.

I've been using GoAffPro with many of my clients and love it. Tried other more expensive and more complex platforms, with all the bell and whistles, but GAP remains reliably, user-friendly and has a really responsive team.

I LOVE GoAffPro and have used it for several clients. I've researched MANY different platforms, and this one beats them all. Ease of use, pricing, functionality, and customer support are all top notch.