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After using this app since 2020, ongoing pricing inaccuracies forced us to switch to a more dependable app. Customer service is non existent. We email the support email address provided and simply do not receive responses. For something as critical as live pricing, no customer support response is unacceptable. Very disappointed.
I’ve been using this app for years and it has always worked incredibly well, but ever since the latest update it has become absolutely flawless. Updating my prices is now effortless — just set it and forget it. The new interface is clean, intuitive, and extremely easy to navigate.
If you ever have a question or need help, the developer Ben is always right there. His support is genuinely top tier. He responds quickly, knows the product inside and out, and goes above and beyond every single time.
The live tickers and charts are also amazing and add real value to my store’s presentation and workflow. This app delivers reliable, real-time pricing at a fantastic price point.
I highly recommend this app to anyone who needs a dependable live pricing solution. Thank you, Ben, for helping my business grow and succeed!
Have reached out to support numerous times, emailed, called, absolutely no response. The app has not been functioning as usual since the Summer '23 issue of Shopify came out. We also are unable to use the banner function because no one will answer us and there are no instructions on how to enable it
Hi there. I have no record of you being a customer and if I search "Minted Market" it seems you have never installed our app. I respond to all emails. If you have a question email info@gold-feed.com. We have many users on our app who use it successfully. You must be the developer. I will reach out to the shop owner directly regarding this review so that I can help.
First and foremost this app is 10/10.
Very easy to use, and apply to your store.
Price: 40.00/month is a great price and for any store that has precious metals this app is a must.
Customer Service: Response time is very quick, the designer of the app is very helpful and listens to what their customers want.
Would I recommend this app: 1000% I would.
Previous ratings of this app, the people using it had no clue what they were doing.
Keep up the great work!!!!
Why thank you very much. Very kind of you!
Lots of promises very little support. Overcharged for 4 months, changed to woocommerce. Site advertises that the plugin can be installed in 4 minutes. Was told will be emailed in 2 hours asked 6 hours later, its now 26 hours later and the owner hasn't bothered to reply.
TERRIBLE SUPPORT
Will be posting a review on our site with full email transcripts in the coming days
Hi there. Please watch the video and you will see how easy our app is to use. We have many clients using our app. It would be good if you could give it another try. You can always stop your subscription at anytime by uninstalling the app. We are not able to uninstall the app for you unless we have access to your store.
Ben was extremely helpful. Made it a point to follow through. And the app works flawlessly. I highly recommend it.
Thank you Benjamin.
Thank you for your kind review!
Benjamin has been so incredibly helpful with every question and request for this app. The app integrates into Shopify smoothly and easily. Definitely happy to have gone with it.
Thank you for leaving such a kind response.