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Fantastic after sales support. I highly recommend this app
Easy and very straightforward to use. however it would be best to be able to add multiple site GMB reviews since we have multiple physical locations. Hope it can be done in the future :) But overall this app is perfect! :)
Excellent support!
Application qui permet de récupérer des avis google facilement, je recommande.
Suivi et accompagnement pour les différents paramétrage ok .
The instal was easy, the customer service was awesome. I wanted some customisations to the look and feel and Chandra wrote the CSS for me. But the best bit is the one off cost. This is not going to cost me $120USD per year. its a one off fee of $30. So if you are looking to gain credibility with your existing google reviews via social proof at a cheap rate then instal this app before he works out its too cheap.
I have used this app for years and when I moved from BigCommerce to Shopify, I was thrilled that I could continue building up my Google Customer Reviews. The app is simple to install and the information needed to get it up and running can be easily obtained from your Google Merchant Account.
As the customer needs to opt-in to receive the survey, it can take time to build up your reviews, but as this app offers a custom review badge, it will show your score even if you only have 1 review. The Google badge does not show your score unless you have a minimum of 100 reviews.
I have also dealt with their customer service a few times and each time my question was dealt with and sorted within 24 hours.
Overall, FANTASTIC app and well worth the one-off fee. I was once quoted $250 AUD by a Shopify Expert to integrate the code into my store.
I was using a similar app but decided to try this one for 2 reasons: 1) better looking badge and 2) the badge shows on mobile phones whereas I could never get the badge to show on mobile with the previous app.
I did have a problem when I first installed this and emailed support. Next day I rec'd an email stating my issue was fixed and sure enough it was working perfectly.
So... 5 / 5 stars for nice product and for great service.
Thank you!
Excellent App. The support has been really good. Also, this is a great deal and gives your store more authority.
Good and quick support with some technical issues to have the app up and running. Waiting for the reviews now!
Easy to use and providing the much needed customer review badge before you get to the magic 100. Questions that I had about the app were quickly and comprehensively dealt with by very helpful customer service, indeed the person I dealt with went above and beyond - couldn't have asked for better service!