Ced ‑ Google Shopping Feed

We had used another CedCommerce app and got rid of it because the customer service is hilariously slow and inept. We were just reminded recently with this app why we so strongly dislike CedCommerce and will DEFINITELY be getting rid of this app just as soon as there's a viable alternative for Google Express integrations and Shopify. Definitely know if you use this app you will never get prompt responses to support inquiries and, when you do, they won't actually answer the question asked. Ever.

May 2019 Update: After leaving a negative review, CED Commerce has called and emailed us endlessly asking us to remove it. If you're wondering why there aren't any other negative reviews for this developer or this app, it's because they are basically harassing people to death if they leave a negative review. We've had to contact our phone company to have them manually block their phone number. (But if you use this app and are having trouble, leaving a negative review is definitely a good way to get their attention!)

Absolutely terrible experience! The setup is easy but it has killed our Google ads that have been running 6+ months with high ROAS. The day after installation they instructed us to remove the Google app by Shopify and it broke the feed or caused a glitch in our ad account (we don't know exactly) but they are not helping or haven't fixed it. Google still takes money and there are ZERO sales. The chart is literally showing how the sales have dropped to flatline. They didn't say that there is any chance of this happening when instructed us to remove the other app, they didn't try to refresh the feed until we reached out and even then we allowed them access to our Google ads account and nothing was done to help. We have now tried to reach out to another app hoping they can fix this mess ASAP. Be careful if you are already running ads.

I am very disappointed with what this company has done. I paid over $2000 to use the services of this company and their employees forced me to install this paid software developed by their company, after that my google ads account was blocked and they asked me to install this software without any setup and did not reply me at all, they are obviously wasting my money. I feel very disappointed about what they have done.

I lost access to my google merchant account, Only account i gave access to was these guys and now for some reason my email cant be used to login to my account. i WOULD NOT RECOMMEND ANYONE TO WORK WITH THESE GUYS!

After attempting to utilize the application for a week, I decided to uninstall it. Unfortunately, this resulted in losing access to the Merchant Center without any clear explanation. The experience was quite arduous and I strongly advise against using it.

This app is a very bad app.

I am angry that they upload all of the product to google ads without your knowing.

Too bad for me.

Google could suspend the account for this .

Do not use this

The next day after installing this app, many of my products were not published on Google (now 48 and 7 before), I checked with their support team and they told me to contact Shopify directly without checking anything on my website, I believe they might have received many complaints like this. And I received messages through WhatsApp from this app's team and asked if I need any help as they see that many of my products are not published, however, after I said yes and no reply from them. What I can do now is remove this app and find a way to get my products published on Google. It's wasting my time, it didn't help my SEO but is harmful, and now I have to fix everything by myself, it is the worst experience ever!

I'm pretty disappointed in this app. It does not do what it says it will do. They don't follow up with support requests. They don't manage Google Ads, they were targeting people in India which I don't even sell to. They only replied to support requests at 1 in the morning. It's not worth it.

Unable to manage several markets like what they stated. My store is set up to handle different local languages and currencies.
The app is not cable of syncing shipping profiles and local currencies from the Shopify store. As a result, the GG merchant reject the feed that had been uploaded by Cedcommerce.
Reach out to support, instead of listening to your problem to identify where the errors come from. They keep speaking nonsense like your products are active (active products are from another app), and there is no Pb (your feed is rejected by GG merchant), and your store does not set up for local currency (in fact it does set up correctly), etc...
I already have approved 800 products on GG merchant from another app.
I change to this app with thinking smoother process and handle larger SKUs.
What a joke!

I installed this app and it messed all my current automated ads up, I really wish I hadn't bothered with this app. Now I have to pay someone to fix this.