Nabu for Google Shopping Feed
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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I used this app to get my products listed in Google shopping, faced some disapprovals. Straight away scheduled a call with developers of this app to help me out made some changes. Will update the revies once i see an approval of my products. Thank You
I have just installed the app so I'm still quite new to it. However I am very impressed at how easy it is to use, it includes detailed explanations whereever necessary. I was in need of some clarifications, Neha was very kind, helpful and very professional in providing all the necessary assistance. I hope all continues well but, for now, I highly recommend NABU!
Dear ikonitaly Admin & Team,
Thank you for taking the time to leave your kind feedback about the services provided by us. I am happy that we could be of assistance during your need. We look forward to meeting your expectations in the future as well.
You should always feel free to write to us at support@adnabu.com or start a new chat in case of any further queries. We will be more than happy to help you out.
Thank you for choosing us!
Warm Regards,
Neha Singh
Team AdNabu
Excellent app. Great immediate support too in helping me bulk edit my products and get up and running immediately.
Great App! Quick an easy to install and excellent customer service when I had a small issue. Recommend.
Dear Rob,
Thank you so much for your kind words! We're thrilled to hear that you found our app easy to install and that you had a positive experience with our customer service team. Providing a seamless and user-friendly experience is our top priority, and we're glad we could assist you with any issues you encounter. Feel free to reach out if you have any more feedback or questions. We're here to help and ensure you continue to have a great experience with our app.
Best Regards
Priya
Team AdNabu
Excellent customer service from Priya!! She helped to clarify many questions I had regarding (variants)!
Hey Siby,
Thank you for taking the time to leave us such a great compliment.This kind of feedback motivates the entire team to continue exceeding quality standards.The entire team at AdNabu is incredibly grateful for the kind review you shared.
Regards
Priya Singh
The app is easy to set up and to work with, The support team are very knowledgeable and quick to respond.
I have thousands of products and the app fails to import my products. I am sure you be fine with a small product range. But for me, it's not working. I will give the technical some time to get it working. But currently, I have wasted two days which is very disappointing.
Dear Evan,
I am extremely sorry for the inconvenience that was caused to you. We tried our level best to fetch your product data from your website.
I earlier notified you via email that your products not being visible in the app was being caused because the response was pending on the Shopify side regarding BulkGraphQL. Our app uses this method to fetch the product data from the website. This was not directly a bug on our side and products get immediately displayed in the app in all cases.
We have already taken care of this from our side.
You should always feel free to write back to me if you wish to give it a second try. Thanks for your understanding.
So far, so good - Neha has provided an excellent onboarding. Now we just need to wait 24hrs to see how it all integrates and I'm very confident that any potential issues will be quickly solved if they arise. Thanks
Dear Ian,
Thank you for taking the time to leave us your 5-stars rating about the services provided by us. Your acknowledgement of the our service, is truly appreciated. Your feedback is a great source of motivation for the entire AdNabu Team. We look forward to meeting your expectations:)
Warm Regards,
Neha Singh
I am not sure how it's possible for this app to get so many 5 star reviews. It's completely covered in bugs which makes it pretty much non-functional. For example, it doesn't pull the SKU/GTIN and causes a lot of faulty errors to the feed data, it doesn't pull all the images for the listings, it can't pull the product categories for Google, it fails to pull the shipping information.... an app with this many errors can actually get you blocked and banned with Google. It's a pity because the menu structure is clean and nicely structured. And what we really found completely unacceptable is the immediate misuse of our contact details for constant calls and emails, without our permission. We've been stalked with emails from this company, even after uninstalling the app, with the latest response being: "Sod it, I am assuming that you opened our email but chose not to reply. No problem. Thank you for being yourself. I humbly request you to never try any of our other apps! " Hm, yeah. Thank you for showing YOUR true colors. I can assure you none of your apps are of ANY interest to us whatsoever. Why on Earth would a bug-infested app be of interest to anyone? There are thousands of other apps to chose from. Your assumption that a potential customer is obligated to waste work time providing feedback on the many bugs in your app and be in constant communications with you to please you, is pretty sad. A professional developer use tools to be aware of any bugs - yours is covered in them and it's not our job as a user to keep resolving them for you, keep listing the seemingly endless ones yours have, or keep waiting for your 'developers' to fix them.
Hi
We call our customers only if they are facing any issues. We do this to proactively help them fix whatever issues they might have, as email and other async communication take time.
Coming to the issues you faced, SKUs are mapped to MPN by default as recommended by Google. Barcode is what is synced as GTIN by default. If you want to map SKU as GTIN, we can do that. You just had to ask our support team.
Images, shipping information, etc., are all synced by us by default. I don't know the issue you were facing, being honest.
Our app can also sync Google Product Category via metafields. Documentation on this is available in our help articles.
But unfortunately, we never got an opportunity even to understand your issues.
You said the app is not working via chat and immediately left a 1-star review. You also did not respond to our chat/email/calls. We are a small team, and I think this is unfair.
Anyway, If you ever want to work with us again, feel free to install the app. But please allow us time to at least understand your concerns.
Was assisted from start to finish and am very happy to say it was a pleasant experience. Priya was a delight to work with!
Dear Matthew,
I am so grateful to you for writing these nice words for us, I really appreciate the same on behalf of the entire team. We're always here to address any concerns or answer any questions. Happy to help you.
If you need further assistance, please let us know via live chat or email us at support@adnabu.com.
Thank you for choosing us!
Thank you,
Priya
AdNabu Team