Nabu for Google Shopping Feed
Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar
Değerlendirmeler (745)
Hassaslaştır
-
Puana göre
Firstly this app is awesome and so easy to use. But most importantly the customer support is fantastic. When you are starting out getting your products onto Google etc it's not easy. The support team at Nabu have been so patient and helpful. I would give 10 stars if I could. Thanks
Dear Ray,
Thank you so much for taking the time to write such an amazing review about our app. We are incredibly grateful for your kind words and appreciate you being a part of our customer community.
It's great to hear that you find the app's functionalities and support useful. We are always available to assist our valued customers via email, live chat, phone calls, and scheduled Zoom or Google Meet calls. We are here to help you in any way possible.
Thank you for choosing our app. We are glad to have you on board.
Regards,
Ashwitha A.
Team AdNabu
Guys, don't look any further! Here is the app you've been searching for. It resolved all the problems I was facing from months within minutes. An amazing app with a lovely support team
Hello Farhan,
Thank you for your amazing review! We're happy to hear that you find our app and support useful. Our team is always available to help you through various channels like emails, live chat, phone calls, and scheduled Zoom/Google Meet calls. Thanks for choosing our app!
Best Regards
Priya Singh
Team AdNabu
Fabulous customer service for a newbie who doesn't have a clue what I'm doing. Thank you for going above and beyond to help me!
Dear Aussie Decor Transfers admin & team,
Thank you for sharing your experience with Nabu for Google Shopping feed. I'm thrilled to hear that you found our customer service helpful, especially as a newcomer navigating the platform. Providing support to users like yourself is a priority for us, and I'm glad we could go above and beyond to assist you.
If you have any more questions or need further assistance as you continue using our app, please don't hesitate to reach out. We're here to help ensure your Nabu experience is as smooth as possible.
I wish you continued success with your Shopify store!
Thanks again.
Warm Regards,
Shubham
Team AdNabu
Very patiently helped me solve the problem
Dear YASEN Admin and Team,
Thanks a bunch for your kind words about our app support—it means a lot to the entire team! We're delighted to hear that our service was helpful when you needed it.
Please don't hesitate to reach out anytime at support@adnabu.com or start a new chat if you have any more questions. We're always here to assist you.
Thank you for choosing us!
Warm Regards,
Neha Singh
I am compelled to share our deeply unsatisfactory experience with Adnabu for Google Shopping, a Shopify app designed for transferring and optimizing products on Google Shopping. Despite its promising features, our journey with Adnabu turned into a nightmare of inefficiency and unprofessionalism.
Over several weeks, we painstakingly optimized over 18 feeds, each tailored for a different country and language. This involved numerous bulk edits and extensive manual optimization with Adnabu's AI tools. We even hired a freelancer, investing over $500 to ensure our feeds were meticulously refined. However, our hard work was obliterated overnight on March 15th when all our optimizations disappeared following a bug fix by Adnabu's technical team. This loss represented not just a significant financial blow but also weeks of wasted effort.
Our attempts to resolve the issue were met with endless, unsatisfying email exchanges. Initially, Adnabu's team denied any system logs indicating resets on our end. When we demanded compensation for our financial losses, the blame was unjustly shifted onto us, with accusations of manually or bulk resetting our products. This unprofessional behavior escalated, portraying us as liars unwilling to accept fault for our actions, despite our nearly decade-long experience running an online shop.
Although Adnabu managed to recover 1,800 of the 6,000 optimized products through backups, this was a small consolation. A conversation with CEO Salil, who promised to look into the matter, led nowhere. After days of silence, he claimed that backups from March 14th showed no signs of the optimizations we had made, further casting doubt on our efforts and integrity.
This experience has not only resulted in significant financial and time loss but has also exposed Adnabu's inability to stand by their product's failures and their quickness to blame customers. Such unprofessional conduct and lack of accountability are unacceptable. I strongly advise against using Adnabu for Google Shopping if you value your time, effort, and business integrity.
Dear Ruben,
I understand this is far more than an inconvenience. I'm truly sorry for the impact on your efforts. We tried recovering your data, and we were successful in recovering the customizations of about 1800+ products, as you mentioned, but we did not have the remaining customizations available in our DB, as we informed you.
You can continue to optimize products using our platform, and I request that you immediately flag anything that looks wrong to you. I also request that you note that our initial review didn't uncover any platform-wide errors during the time period when you reported this. We also do not have any other instances of lost data in this period, and such a situation has arisen for the first time in this app's history. We're taking this extremely seriously and conducting a thorough investigation. This shouldn't have happened, and we're determined to understand why. We will explore this situation further to arrive at a better result than the present resolution. We're also implementing safeguards to help prevent this from happening again.
As a gesture of goodwill and to partially offset your losses, I've already issued a refund for your two months of usage of our app, i.e., $79 x 2, to compensate for your loss. We will also attempt to be more transparent in our communication going forward. Thanks for your feedback.
Apologies,
Shubham
Team AdNabu
My account was not compatible at first and they assisted me in the best way possible. That has always explained to me what the next word is and how they were getting it sorted for me.
Thank you very much for your clear information and your help. I look forward to working with your app from now on.
Dear Mrchlabel admin & team,
Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services.
Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu.
Thanks again for choosing us!
Warm Regards,
Ashwitha A.
Team AdNabu
The tool gives instant and more succinct information around Google Merchant center product uploads.The team has also been really helpful around all issues including policy issues we've faced and has offered to deep dive even further into our issues.
Dear Bonnie Baby Admin & Team,
First of all, many thanks for your amazing review of our app and kind words about our team. That is highly appreciated on behalf of the entire team. It's great to know that we could be of assistance during your need.
You should always feel free to write to us at support@adnabu.com or start a new chat in case of any further queries. We will be more than happy to help you out.
Thank you for choosing us!
Warm Regards,
Neha Singh
Simple à mettre en place .Accès aux place de marches faciles ,bonnes
explications .
Cher administrateur et équipe de Shopping Express,
Merci beaucoup pour votre commentaire! Je suis ravi de savoir que vous avez trouvé l'application simple à configurer et que nos explications ont facilité votre accès aux places de marchés. Mon objectif est de rendre l'expérience utilisateur aussi fluide et efficace que possible. Si vous avez d'autres questions ou besoin d'assistance supplémentaire, n'hésitez pas à me contacter. Votre réussite avec notre application Nabu pour Google Shopping feed est très importante pour moi. Merci d'avoir choisi notre application!
Cordialement,
Shubham
Hello! I would like to share my feedback about my experience with Nabu for Google Feed. I was assisted by Ashwitha, who was incredibly helpful and efficient in answering my questions and providing support. Her assistance was exceptional and made my experience with the app much more positive. Thank you, Ashwitha, for your excellent service!
Dear Akira,
Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services.
Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu.
Thanks again for choosing us!
Warm Regards,
Ashwitha A.
Team AdNabu
Quero cancelar e não consigo. Não quero ser cobrado por este app que nada fez.
Prezado administrador e equipe da PREMIER - MELHORES OFERTAS,
Obrigado pelo seu feedback. Pedimos desculpas por qualquer inconveniente que você tenha experimentado durante a desinstalação. Você pode simplesmente remover o aplicativo da sua lista de aplicativos instalados no administrador do Shopify, e pronto. Isso interromperia o teste e cancelaria qualquer assinatura futura.
Tentei entrar em contato com você várias vezes por telefone e e-mail para entender e resolver quaisquer problemas que você possa estar enfrentando, mas não consegui entrar em contato com você.
Sua satisfação é importante para nós e estou ansioso para ajudá-lo ainda mais. Obrigado por experimentar nosso aplicativo.
Atenciosamente,
Ashwitha A.
Equipe AdNabu