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We have been quite happy with both the performance of this app and the tech support offered by its developer. They usually get back to an email request within a few hours and take time and effort to sort out your problem. Their staff are helpful and knowledgeable. We had previously used Shopify's own feed app which proved to be a nightmare and managed to get us banned from Google Merchant Center for a while. In fact I have heard that from several Shopify store owners. So coming from that background, this app provides a welcome relief. I would recommend this app for anyone who wants to implement a hassle-free, easy to manage feed for Google, Instagram/FB.
They will always help you with the support. Really nice people with a lot of knowledge about their job.
This App is amazing. The support is amazing. Brilliant app saves me tons of time and uploads in minutes instead of days. Any problems and support will help make everything work right. well worth their fee! Highly recommend to anyone serious about selling on google.
Mohit was very helpful in answering my questions. We are happy to have added Simprosys app in our store.
This app has helped us a lot, as we have thousands of products to manage. It would be impossible to do it without it! The app support team is also amazing! They sent us helpful links and helped us fix some issues we were experiencing with the Google Merchant Center. They even accommodated our time request of midnight to run a cleanup, so that our Ads wouldn't stop running during our busiest times! I am impressed and very happy with the app and support team :)
I got a problem with the Google conversion tracking setup, Taral from their support team helped me with that instantly and fixed it for me.
Overall fantastic customer service and very cooperative team members.
Good shopping feed app, easy to use. It can generate feeds from other countries. Their support team responded very quickly. nice
Very fast & accurate response, they solved the Google crawling data issue in same day. easy to communicate.
Fantastic app, makes life easy. I had a product issue and the support was excellent. Quickly showed me how to fix it and now up and running on google ads.
We switched to this app recently and we have been really impressed how easy it is to use.
We had some issues with the way VAT/TAX was being treated as we sell a number of products that are exempt of VAT, however the support guys have been extremely helpful and on the ball with getting things sorted.
Further more adding an extra country to the original feed has been really easy and it has certainly been beneficial.
Would certainly recommend this app