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App does it's supposed to perfectly. But the support is incredible. Adwords can be a very confusing universe, but Niddocks is there to help you navigate it. This app is worth every penny.
Update: We have resolved internal issues which resulted in the app not loading as expected. Most importantly though, the author has been in touch immediately to resolve this issue. Support is important! Original review: We are using this app to publish our GTIN data to Google Merchant Center and it worked without any issues. Today we were notified by Google that 90% of our products on GMC do not have a GTIN. So we try to check what is happening in GTM, but ... "cannot connect to server" ... is this app dead?
Hi, Wired4Signs USA
We appreciate you taking the time to update the review of our app and we're thrilled to have helped you achieve the results you wanted and solved the issues there once were. Customer satisfaction is one of our top priorities, so if there's anything else we can do for you please don't hesitate to get in touch - it would be a pleasure!
Thank you!
Best regards.
GTM.
Super helpful support went above and beyond just helping me install the app. They also helped with custom coding. This is the best solution for implementing Google Tag Manager on a Shopify store.
Rob helped me one-on-one and fixed every issue on my Shopify! He is so amazing, Best customer support I've seen before!
This app is my highest recommendation for anyone - who is want to setup google tag manager!
Hi, Made Terra.
It's been a while since we last spoke, but that doesn't mean we've forgotten our appreciation for the review you left us! We're delighted to hear that our support team was able to help get Google Tag Manager set up and running. Thanks again,--we really appreciate it!
Best regards.
GTM,
This app has singlehandedly solved my biggest frustration with Shopify - the implementation of Google Tag Manager. The app works great, and the service is definitely there to back it up. They are genuinely very nice, helpful people. They set everything up for me, and even went back in after I installed a few tracking codes to make sure everything was working well.
A for the product, A+ for support.
Hands down best support I have received for an app this cheap - I would recommend 100% as the best solution to deal with all your shopify tracking needs.
Don't even bother. Not only did they ask me to remove a template which was sort of working, they then didn't want to help to configure the tags in the template to ensure they are working. My Google Analytics is pretty much broken, not reporting any revenue or tag data and their customer service is shockingly terrible. I had initially used Niddocks who this company initially was, he was not only SUPER helpful, he was informative, technically sound and just plain great. The company then got sold to these guys and they have been cowboys ever since. After stressing that their tags were incorrect and infact their predecessor had added custom code to ensure the data layer objects could be ready, they then said I should pay $400 to get this fixed and they can take Paypal payments?! Seriously don't waste your time.
We're really sorry that you had a problem with your Google Tag Manager implementation. Our app is working correctly and unfortunately the issues you were experiencing were related to other code that somebody else had added that we did not have sight of and also don't offer free support for. We were very happy to help with configuration of tags in Google Tag Manager as part of our support offering and we also suggested that you carry out a test order and share the results with us so we could help but you did not do this. We do offer paid for support for issues unrelated to our app but this was not taken up by you. Once again I'm sorry this didn't work out for you but we have done what we can to assist with issues relating to our app but we do not offer free support for issues caused by code that has not been added by us.
Its never been this easy to get all my tracking setup perfectly. Rob has been amazing, he responds within minutes at times and nothing is ever too difficult for him. Amazing service, highly recommended. Thanks Rob!
Great app and fantastic support as usual - thank you Niddocks!
Rob was able to solve our Google issues within minutes. App and support are top notch. I cannot thank him enough for getting our GTM all setup correctly.
Hi, BottleBuzz.
We're grateful for you taking the time to provide us with such wonderful feedback! Rob was delighted to help get your GTM set up and running smoothly. Thanks again!
Best Regards.
GTM.